Laptop will not connect to router but it can connect to others

[ashkb]

My laptop will not connect to my router via ethernet or wifi. I did not have this issue until I unplugged the router to move it. My phone connects to the wifi and my computer can wirelessly connect to my mobile hotspot.

My router is an LG u+ wifi.

 

[Ubrales]

Welcome to Tom's Hardware Forums!

Unplugging the router will re-set it. You need to go through the router setup procedure.

 

[ashkb]

Ubrales,
Tried power cycling the router and its of no use. My phone can connect to it but my computer cannot. My comouter can connect to my wifi hotspot so I dont think its a network card issue.

 

[Ubrales]

You mentioned that the laptop will not connect via the Ethernet or by the WiFi - this tells me that there is a hardware problem in the laptop. There are no settings or procedures to follow when you plug in a CAT 5/6 Ethernet cable in the laptop.

 

[ashkb]

You mentioned that the laptop will not connect via the Ethernet or by the WiFi - this tells me that there is a hardware problem in the laptop. There are no settings or procedures to follow when you plug in a CAT 5/6 Ethernet cable in the laptop.

You mentioned that the laptop will not connect via the Ethernet or by the WiFi - this tells me that there is a hardware problem in the laptop. There are no settings or procedures to follow when you plug in a CAT 5/6 Ethernet cable in the laptop.

I got the ethernet to work. I went into the adapter settings and unchecked Internet protocol version 6, made sure IP v 4 had "obtain IP address automatically" and "obtain DNS server automatically" checked. Then I went to internet options, connections, and LAN settings and made sure that "automatically detect settings" was checked.

Tried doing something similar to the WIFI, but no response.

 

[Ubrales]

Is it part of the same network?