Dell Latitude 5285
Windows 10 Pro 22H2
i5-7300U/8GB ram
WiFi device - Intel(R) Dual Band Wireless-AC 8265
Current driver - 20.70.32.1 (07/24/2022)
Hello, I need help with my niece's laptop that I bought 2nd hand. The wireless connection keeps disconnecting every 10-20 mins everytime when I look at 'change adapter option' it was disabled and when you enable it doesn't do anything, the weird part sometimes the entire thing disappears the wifi adapter and now the wifi device was hidden in 'device manager' when I click show hidden devices. Note that everytime the laptop disconnects windows will ask me to restart the computer for the changes to take effect, everytime I look at device manager wifi device it say's restart required something along that line, but I didn't do anyting? why is it asking me to restart?
I watch countless youtube videos but the only fix is temporary in cmd run as admin:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
and then restart.
I've used this laptop for a week and I did OS refresh before giving it to her during that week I haven't encountered any dc but after the refresh it's going nuts, I shouldn't have done that now idk what to do. The wifi latest driver from intel site doesn't seem to work. I installed restart and it didn't change the driver version or date. The Dell one works but is outdated.
Windows 10 Pro 22H2
i5-7300U/8GB ram
WiFi device - Intel(R) Dual Band Wireless-AC 8265
Current driver - 20.70.32.1 (07/24/2022)
Hello, I need help with my niece's laptop that I bought 2nd hand. The wireless connection keeps disconnecting every 10-20 mins everytime when I look at 'change adapter option' it was disabled and when you enable it doesn't do anything, the weird part sometimes the entire thing disappears the wifi adapter and now the wifi device was hidden in 'device manager' when I click show hidden devices. Note that everytime the laptop disconnects windows will ask me to restart the computer for the changes to take effect, everytime I look at device manager wifi device it say's restart required something along that line, but I didn't do anyting? why is it asking me to restart?
I watch countless youtube videos but the only fix is temporary in cmd run as admin:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
and then restart.
I've used this laptop for a week and I did OS refresh before giving it to her during that week I haven't encountered any dc but after the refresh it's going nuts, I shouldn't have done that now idk what to do. The wifi latest driver from intel site doesn't seem to work. I installed restart and it didn't change the driver version or date. The Dell one works but is outdated.
Facebook
Twitter
Instagram