Laptop Won't Connect to Wifi

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Tom0912

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Mar 17, 2015
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I have an ASUS laptop running windows 8 it wont connnect to my home wifi, hotspot or school internet, i had taken it to the store of purchase a few days ago as the laptop had been starting up slowly so they did a reset and i took it back to them today as it wouldnt connect to the wifi but it had connected to their wifi when the man tried it so i took it home and it wont connect is their a way i could resolve this issue also it connects through the internet adaptor
 
Yeah i tried to connect but it wont work it says can't connect to this network i opened troubleshooting and it said you have no preffered networks also earlier today i took it to the store i purchased the laptop from and i told the man and he tried to connect it to their network wirelessly and it had worked perfectly fine but i tried to connect on mobile hotspot, home wifi and uni wifi but neither of them had worked
 
He done itnfront of me and it it was exactly how i was doing it and am doing it but still no hope im currently connected through ethernet but i want it to connect to my home wifi, wirelessly
 
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