Laptop won't factory reset and is just showing HP on screen

donnie.cook29

Prominent
Jan 25, 2018
1
0
510
Ok I tried to factory reset my laptop Last night and it told me It wouldn't reset. Than I pressed to have it go back to the home screen and now it will just shows the letters HP and the fan is running but the screen turns on and off.
 
Solution
have you tried to go to your BIOS (F10) and reset to defaults?
or press F11 to try to do the factory reset again?
just keep spamming the keys during boot.