Question Laptop won't turn on after RAM upgrade ?

Jun 17, 2021
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After I installed my new ram my laptop will not turn on. The power button is lit and the caps button Is flashing. It is a hp envy x360 15m-eu0013dx. I was told this ram is compatible. If I install the old ram It will power right up. I exchanged the ram sticks thinking that might be the issue and it still will not work. The ram I purchased was pyn 32gb xlr8 ddr4 (2 x 16gb sticks)
 

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