My wife's Asus ZenBook UX431F had worked fine for several years and then yesterday, in the middle of her using it (plugged in), it turned itself off and would not turn back on under any circumstances. It would not even show a charging light with the AC adapter plugged in.
I opened up the laptop, disconnected the battery and now the charging light will illuminate. However, it still won't turn on, with or without the battery connected. I could spend $70 to buy a new battery, wait two weeks for it to arrive and it may not solve the problem. Or I can just junk the laptop and buy her a new one that's guaranteed to work. If we buy the battery and it doesn't work, we can't return it so it's $70 wasted.
The laptop is way past warranty so contacting Asus to fix it is not an option.
I opened up the laptop, disconnected the battery and now the charging light will illuminate. However, it still won't turn on, with or without the battery connected. I could spend $70 to buy a new battery, wait two weeks for it to arrive and it may not solve the problem. Or I can just junk the laptop and buy her a new one that's guaranteed to work. If we buy the battery and it doesn't work, we can't return it so it's $70 wasted.
The laptop is way past warranty so contacting Asus to fix it is not an option.