Laptop's Video Card Not Found (other problems, too)

[IcyTea]

Hi, my laptop (MSI GT70 0NC-008US) has recently just completely screwed up.

When it boots, its fan turns on 100%. Moreover, it doesn't recognize my dedicated graphics card (nVidia GTX 670M).

These issues came up when my computer crashed during a game and rebooted with the fan on max. Therefore, I decided to go into safe mode and use DisplayDriverUninstaller to uninstall my nVidia drivers for a clean reinstall (I had been having problems with the nvlddmkm.sys/dgxkrnl.sys BSOD), hoping it would fix the issue.

But now, the fan issue is still here, and device manager labelled my 670M as an unknown device. I then - stupidly - uninstalled the unknown device's driver's and disabled it from via device manager. Now I'm stuck and alone. Please help? Thanks!

 

[skitszo]

well.. if you haven't burnt your GPU out then you should be able to get the driver from the laptop support pages.

 

[IcyTea]

well.. if you haven't burnt your GPU out then you should be able to get the driver from the laptop support pages.

Hi, thanks for the reply! What do you mean by laptop support pages? I've downloaded the most recent installer for the 670M drivers, but the installer says that it doesn't detect anything. Is there a way to install the drivers regardless?

 

[ronintexas]

Go to MSI's website and download the latest drivers - you probably uninstalled a driver that is needed prior to the GPU.

 

[skitszo]

the driver won't install if you burnt out your gpu as AFAIK.

so.. try this... get to device manager. then on the very top icon(your computer) right click and "scan for hardware changes" it should detect the unkown device and show up as needing a driver.

now does the driver you have self install? or does it make you go find the file and manually point to it? some drivers don't actually install they only unzip into a file. then you have to tell the device where to go to update.

 

[fudgecakes99]

I'd think they're be a bigger indication if he burnt out the gpu. You could always open it up oh right laptop. Some laptops allow you to take out the gpu but those are fairly rare. I say check the drivers device manager. If all else fails RMA if its under warranty.

 

[IcyTea]

the driver won't install if you burnt out your gpu as AFAIK.

so.. try this... get to device manager. then on the very top icon(your computer) right click and "scan for hardware changes" it should detect the unkown device and show up as needing a driver.

now does the driver you have self install? or does it make you go find the file and manually point to it? some drivers don't actually install they only unzip into a file. then you have to tell the device where to go to update.

I've tried scanning but I still don't see it in the device manager, unfortunately.

 

[IcyTea]

I'd think they're be a bigger indication if he burnt out the gpu. You could always open it up oh right laptop. Some laptops allow you to take out the gpu but those are fairly rare. I say check the drivers device manager. If all else fails RMA if its under warranty.

I've taken out the GPU and reinserted it, and while doing so, reapplied thermal paste to the CPU and GPU. Didn't make a difference. Unfortunately, this laptop was purchased in 2012 so its warranty is definitely gone.

 

[fudgecakes99]

Well it can't be all bad at least the laptops still useable just ebay or call the company up and get a spare gpu. It's pretty lucky to have a laptop where you can actually remove a gpu.

 

[IcyTea]

Well it can't be all bad at least the laptops still useable just ebay or call the company up and get a spare gpu. It's pretty lucky to have a laptop where you can actually remove a gpu.

Yeah, that's probably what I should do. I don't know if I can fix the fan issue, though.

 

[fudgecakes99]

What's wrong with the fan? Noise? or not dissipating heat?

 

[IcyTea]

What's wrong with the fan? Noise? or not dissipating heat?

It's on max when the computer boots up and it won't stop spinning this fast. It's as if the laptop's [Turbo] function is on all the time.

 

[fudgecakes99]

Usually fans are at max rpm whenever a system starts. That said you could probably lower them in a bios. You should probably run some temp tests while you're at it to make sure they should be running that fast in the first place.

 

[IcyTea]

Usually fans are at max rpm whenever a system starts. That said you could probably lower them in a bios. You should probably run some temp tests while you're at it to make sure they should be running that fast in the first place.

Yeah, it's been weird because the fans are way louder than they were and the temps are all fine from my tests.

Probably gonna look into new laptops later.

 

[fudgecakes99]

Maybe look into new fans?