Question Last try with vega 56/amd before i send it back

[markfresh]

HI , i have put other posts here about my vega 56 ,
i will send it back tomorrow after 1 last try ..i was/am thinking its hardware, but after putting the card back in im not having hard crashes or throttling im having "thread stuck in driver problems"and it actually ran for 2 hrs ( longest yet .
i yesterday downloaded who crashed and here is the report ,

Computer name: DESKTOP-8PDG76N
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: Z270-HD3, Gigabyte Technology Co., Ltd., Z270-HD3-CF
CPU: GenuineIntel Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz Intel8664, level: 6
8 logical processors, active mask: 255
RAM: 17137676288 bytes (16.0GB)

On Sat 6/07/2019 10:21:16 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\070619-18937-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40CA5)
Bugcheck code: 0x100000EA (0xFFFFC603C177C080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 6/07/2019 10:21:16 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x71AF0)
Bugcheck code: 0xEA (0xFFFFC603C177C080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER

On Sat 6/07/2019 8:36:10 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\070619-17296-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40CA5)
Bugcheck code: 0x100000EA (0xFFFF9D075D3C8080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Conclusion
3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

i have updated intel drivers
Also to get to this stage i installed amd auto detect , before the first 2 crashes , in auto detect i had 2 option, i selected recommended
, then after the crashes i ddu'd and tried again but this time didnt get a choice and got the latest version
Thanks once again Mark

 

[RememberThe5th]

Have you tried disabling windows automatic driver installation and install drivers only without AMD Software? (if you need guide just let me know)

What is your PSU brand and model?

 

[C0v3r]

Have u seen the new and cards if u do return it look at those. That's all I know u can do if u return it I'm doing the same thing

 

[markfresh]

Hi i managed to make progress and think now it might be software here is a link to my main post thanks (also ill check out the new cards , and also yes i have disabled updates)
https://forums.tomshardware.com/threads/new-psu-for-vega-56.3496044/