Question latency issues with internet provided by apartment

[badinternethelp]

Hi. I live in an apartment which includes "high speed" internet in the rent. Even though my download and upload speeds are terrible, I have the biggest issue with my latency. Normally I would get 10-20ms to Chicago, but now I get 60ms to Chicago at best. This makes games basically unplayable on high spiking ping in addition to my slow download and upload. I attached a traceroute and it shows spikes in ping with the 4th hop which look to be a node from my ISP. I tried contacting them directly and they just made sure I was receiving internet and that's all they cared about.

I just want to know if there is anything on my end that I could fix to reduce latency. Our apartment has a motorola modem/router combo (MG7550) which connects to the internet through a coax cable. I am connecting directly to the router via ethernet. Thanks.

 

[Aeacus]

There's nothing you can do, on your end, except change ISP.

On a similar example:
Lets say you often drive from Chicago to Des Moines, using I80. And the trip usually takes ~8 hours (i'm guessing here, but it's an example). Now, one day, you'll see that near Iowa City, there's road work on I80, which causes everyone's travel speed to drop down, including yours. And due to that, the whole trip takes you ~12 hours instead.

Now, it doesn't matter if you switch your car to a better or faster one (in PC's case, switching out the modem/router). There are still speed limits on highway and once you'll hit the road work area, you'll still slow down. <- Only way to avoid the road work area, thus avoiding the extra time spent in traffic jam, is to use another highway to your destination (in PC's case, that means using another ISP).

And that's simple as that.

 

[bill001g]

My guess you can do nothing if this is your ISP. If it was between different ISP maybe if you were to get very lucky you could use a VPN service that buys private connections to game sites. exitlag is a common one but there are a few others.

For this to work your ISP would need to have low latency to the vpn data center and then have low latency to the actual server. No way to say, this is more something that is used in asia where all isp do not have access to direct undersea fibers.

Maybe you get different latency to other IP. If that is true then maybe it would be a option. If all your traffic must pass thought the same routers then you can not fix it.

As mentioned above your only option would be to get a different ISP and that is gets messy when you live in a apartment. Do they allow a different ISP, maybe a DSL one on the phone lines but it would be slow.