League of Legends randomly crashing

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
Hello, recently, after a certain patch (Sejuani), I've found League of Legends to be unplayable, as it crashes randomly now. This doesn't happen playing any other game (Skyrim, Left4Dead, Team Fortress 2). Randomly while in game, the computer crashes, the screen turning black, last sound repeating, and the fan accelerating. If I had to make an estimate, I would have to say this issue occurs one in two games. The only seemingly-problematic temperature while running League is my CPU at 53 degrees C. There's nothing wrong in the game logs, either. This has never happened previously, so I'm wondering if anyone could help me.

List of things I've tried but have failed :
Disabling Vertical Sync (had it disabled ever since)
Reformatting hard drive
Running only League (no background programs)
Dusting

Specs :
Gigabyte Motherboard EP43-UD3L
Windows 7 Ultimate
ATI Radeon HD 4830
Pentium Dual-Core CPU E5200 @ 2.50 GHz
4 GB RAM
 

DM186

Splendid
It probley is the patch because you said that it worked just fine untill the patch came out. I have a couple of questions though. Are you running Win 7 Ultimate 32bit or 64bit? What resolution are you running?

Does your system meet the min requirements for that game? I don't know what the requirements are that is why I am asking. You probley should run a few test on your GPU and Ram.

Do a different check on heat from another program. I will link you to some. The patch probley has issues with your OS or your hardwear. Use the MSI Afterburner to check Temps and GPU usage. Use the Memtest to check ram. Use Kombustor to stress test your GPU. Then repost your findings.

http://event.msi.com/vga/afterburner/download.htm

http://www.memtest.org/

http://www.ozone3d.net/msi_kombustor/
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
memtest ran it fine.

But yeah, temps are fine leading up to the problem. Then the screen just turns black, and the fan accelerates. This doesn't happen in any other use of the computer. I'll run the other tests as soon as I can.

League is an online game, so I would have to patch it in order to play. I'm not sure if the patch itself caused these crashes, but that's the most likely candidate, as I didn't change anything software or hardware-wise to my computer leading up to that point.
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
I left the stress test on for 27 minutes. Its highest was at 53 degress celcius, and just stayed between 49-51 degrees after that. Without the stress test, it would stay at 41 degrees. My PSU is a Corsair 400W.
 

DM186

Splendid
I am glad it is not heat or the GPU or ram and your PSU which is a good one. Now you said the only game that this happens in is League of Legends? I am reasking this just in case I miss read something.

If I have this down then I would really supect the game has a issue. Because it does not happen with any other game and you put it through the Furmark test. I know I don't even need to ask this.

But are your drivers up to date? I am sure they are but you never know. And maybe your drivers are up to date and this game doesn't like it. That is a strech on my part. I had to ask though.

Thanks for indulging me on all that I have asked. I don't think it is your rig because if it only happens in the one game it has to do with the game. Have you ran the game on the lowest setting?

When did that game come out? I am going to check on a few ideas or if HEXit see's this he might have an answer for you. Or any of the guys who have been on here for a long time. I will get back at you.
 

That is a good idea.
@OP
Revert back to any of the older drivers, the most stable ones you can remember of.
Oh and DM, LoL was released a while ago. 2009 October, if I'm not mistaken.
 
sejuani patch was a while ago (at least 3 patches after that now, which ~1.5 months)

check your GPU drivers, if you've recently updated the drivers roll them back.

Your hardware should have zero problem running the game, without vsync what fps are you typically getting?

when the screen goes black are you able to alt-tab to desktop?

you said you've reformatted the HDD, so I guess that means you've tried reinstalling league?
 

synthaside

Distinguished
May 2, 2011
184
0
18,760
I had a simmilar problem with my league of legends install a few patches ago ... it was shyvana iirc ... the only thing i found to fix it was a clean re-download and install of the game ..

I tried EVERYTHING , i edited files , spent hours checking drivers settings doing rollbacks and repairs it ... in the end i released i was better off leaving the pc on overnight two days for a fresh copy...

There patching process has finally improved from closed beta ... ( rammus skin ftw)
but its still pretty prone to random death during patching
 
yup, which is why I'm curious if he's tried reinstalling when he formatted the HDD or did he just back up the installation and restore it from backup.

as for the patcher, coming from a different game, patcher was iffy depending on the amount of data it had to download in one go. I haven't had to reinstall my whole client for League, but ever since they've updated the patcher for season 2 it's been a significantly better experience even on patch days. (pre season 2 patcher used to take forever to install the files after downloading them)
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
As far as I know, this is the only game where it happens this often. There was one instance where DC Universe Online crashed when I played that.

Drivers are up to date. Didn't try running on lowest settings, but vsync is always off. With Vsync off and skype on, League runs at 60-40 FPS. Yes, I did reinstall league.

[strike]I actually only crashed once after the reformat: before windows update finished. Maybe that was an issue. I'll check over the weekend.[/strike] Nevermind, still crashes.

Though, I only played about 3 games since then. It can't be my GPU drivers causing it, I don't think. I ran it fine without ever updating my drivers, until I started frequently crashing. Then, I updated my drivers, and nothing changed. Although, this seems to be the only solution at the moment. I'll try it out as soon as possible.
 

DM186

Splendid
Try this. Run a driver sweeper to clean out all of your drivers old and new. Then reinstall the old driver the one before the crashing started. Then see if that is the issue.

If the problem didn't go away then run the sweeper again and this time do a clean install with the most up to date driver. Then try again and let us know. Good luck on that.

Also AntiZig said that the patch is a old one and there are two patchs out since that one. I would look into that also.
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
It's happened every patch after the Sejuani patch, too.

I also had a clean install of League. I rolled back to an older catalyst driver. I'll try it out right now.
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
[strike]It's been working really well so far. Thanks.

I'm using the oldest catalyst driver, it seems. Is there any way to figure out which is the latest possible driver I could use for League besides trial and error?[/strike]

Still crashed. Not sure if it was because I was tinkering with the drivers or not. I'll be running some tests around the drivers and see how they work with League until I'm 100% sure.

But in the case that it isn't the drivers, what other possibilities could it be?
 

Trial and error is the best way to find out the best drivers.
Other than that, you may want to look for drivers that provides any improvements for the game, specifically. But there doesn't seem to be any.
if you're not having any performance issues with other games, I'd suggest you keep going with your current one.
Which one is the current driver?
 

So, the game crashed again?
What did you do around the drivers?
The one other possibility is the patch. But without it, you can't play online...
Also, did you try running the game at lowered settings?
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
Yeah, rolling back drivers seemed to help, but it still crashes. Maybe there are multiple reasons why I crash, and rolling back drivers stopped one of them.

My video card for sure can handle League at highest, but I lowered the settings and it still happened, so I don't think that's it.
 

DM186

Splendid
Well you are getting close to something a little bit of good news but still not the fix. When you reinstalled the game did you have any problems even a screen blink? Was this game a digital down load?

Or do you have a hard copy? Do you have anything OC'd? You watch it is going to be a easy fix with it right in front of us and we can't see it.
 

MarcoRv

Honorable
Mar 4, 2012
10
0
10,510
When I reinstalled the game, there were no problems besides the crashing.

It's a digital download, there are no hard copies of League besides the really old one.

Apparently I installed catalyst control center + older display driver and things seem to be working well, but I'll run some tests to make sure. Nothing is OC'd.
 

DM186

Splendid
I hope this is it. At least when I stated to roll back your drivers because I had not the same as your problems. Mine just acted crazy. But when I rolled it back everything worked.

I am almost afraid to do the latest driver. I don't want to go through the same problems or have it happen like your problem. So I guess if it isn't broken don't fix it? I will keep my fingers crossed.