Led on Motherboard but no boot. [Troubleshooting]

[mjennings]

Hey guys,

So I just recently started a build. Here is the Build:

http://ca.pcpartpicker.com/p/TthDf7

I decided to do an out of the case build before I put it in the case to make sure everything was working. Put everything together and pluged in the two power cords to the mobo and one to the graphics card. When power gets to the mobo, a white led is on on the graphics card. When I short the power pins, right next to the power pins a blue light comes on, however the white light goes off. When I stop shorting the power pins it reverses. No screen comes up on screen, no fans start, no sounds come out of the speaker I have hooked up the back of the mobo in the green port.

Has anyone had this problem or know any steps to take to figure it out?

If not where can I get help??? Is there a store somewhere in Torornto???

Thanks,
Mathew

 

[alexoiu]

Hi, Try starting the board with only CPU and CPU fan installed, both 24 and 8 pin power cables connected. See if the CPU fan does spin when shorting the 2 pins corresponding to the power button (check the board's manual for their location).

 

[mjennings]

Nothing. The fan for the ps does not span and the cpu cooler also doesn't spin!

 

[mjennings]

Hi, Try starting the board with only CPU and CPU fan installed, both 24 and 8 pin power cables connected. See if the CPU fan does spin when shorting the 2 pins corresponding to the power button (check the board's manual for their location).

Nothing. The fan for the ps does not span and the cpu cooler also doesn't spin!

 

[alexoiu]

Try the paper clip test for PSU: https://www.youtube.com/watch?v=5FWXgQSokF4

 

[mjennings]

Try the paper clip test for PSU: https://www.youtube.com/watch?v=5FWXgQSokF4

All the psu cords are black...

 

[alexoiu]

Connect the green PWR ON with the black GND pins:

 

[helpstar]

did you plug the 6pin and the 8pin PCIe connector into the graphics card too?

Check the cpu socket of the mainboard if the Pins are bent or shortened or grey/black colored

The Mainboard supports the 4690k since BIOS version 1.2, if the BIOS currently is older, this could be the problem.

 

[mjennings]

did you plug the 6pin and the 8pin PCIe connector into the graphics card too?

Check the cpu socket of the mainboard if the Pins are bent or shortened or grey/black colored

The Mainboard supports the 4690k since BIOS version 1.2, if the BIOS currently is older, this could be the problem.

Had Graphics Card plugged in too, Checked cpu, no bent pins, how do I check/update BIOS? I did the battery rest thing no luck.

Going to try paperclip when I get home.

 

[helpstar]

Checking the BIOS without a compatible CPU is nearly impossible.


Look after a label/sticker on the BIOS Chip or on the packaging of the mainboard.

Sometimes the shop can get this information.

or you could try a CPU which was supported from the beginning

 

[alexoiu]

I'd say to firstly solve the power issue, since no fans spinning when starting the board and then check for compatibility.

 

[mjennings]

I'd say to firstly solve the power issue, since no fans spinning when starting the board and then check for compatibility.

PSU passes paperclip test

 

[alexoiu]

Then try testing the board outside the case, for ruling out a short.
Leave only CPU and CPU fan installed, both 24 and 8 pin power cables connected. See if the fan does spin when shorting the 2 pins.

Edit: Ah, board is already out of the case. Then... faulty motherboard, I'd say.

 

[helpstar]

On which underground did you test the mainboard?
use wooden material

 

[mjennings]

On which underground did you test the mainboard?
use wooden material

I assume that means mother board? Then the box.

 

[helpstar]

aka motherboard

eventually the box is electrically conducting, use non conducting underground

To hear beep codes, you have to plugin the case speaker to the onboard 4pin speaker port. The green audio jack doesn´t work for this.
like this one:
http://pc-help.tomsk.ru/i/f/2012/05052131545.jpg