Question Led VRAM On after installing Led Light

juliof1

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Jan 11, 2016
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Hi guys! And thanks in advance! =)

Short long story:

I bought Led Lights in Aliexpress for my pc. I tried to install them with the PC turned off. It was a 5050 12 v of my mobo, Msi B450-a Pro (2600 Ryzen, 8GB Ram Predator Hyperx, 2060 Gtx Zotac, etc).

Then i turned on. Everything's go fine.

But the piece did not fit very well. It moves a little when i was manipulating to install it into the case. So, with the PC Turned on, i pushed to fit the Led into the Mobo 4 Pins because the ligths turned of...

The PC started to reboot 3 times in a row. I turned off. I was scared... omfg XD

And now it can't boot. I can't see the Bios, nothing. The Led light of the Mobo is turned on all the time and the PC have tha fans running, the original Led light, and so on, but can't boot.

I disconnected the PC, and removed my 2 Ram Sticks. Tried 1 in every slots, tried dual channel in the other bays, nothing. It can't boot. Pushed the Bios Reset button, nothing. I left the mobo withouth the battery to reset bios, nothing.
It can't boot and all the time the white Led of the VRam on, and can't boot.

So now i'm wondering if it could be the mobo or the ram damaged... I think it's very rare the Ram is damaged, i think it was my fault
for MANIPULATING THE RGB CONNECTOR OF THE MOBO WITH THE POWER TURNED ON...
AND I BROKE SOMETHING... Sorry for the caps...

I didnt know that this things could happen. ¿Should i buy a new mobo? ¿Or maybe buy new Ram to test it?

I feel so stupid... :(

And thanks for the help.
 

Ralston18

Titan
Moderator
First: Is the following link the User Manual applicable to your motherboard? Do verify.

https://download.msi.com/archive/mnu_exe/mb/E7B86v4.0.pdf

Second:

Referencing the User Manual (by physical page number) explain what ports and cables are involved. Connection information starting on Page 32.

Third:

With power off and PC unplugged use a bright flashlight inspect the affected plug and connector for signs of damage, bent, burned, crushed, broken, etc...

Fourth:

Are you able to take a couple of photographs and post the photographs?

http://www.tomshardware.com/answers/id-2173703/post-images-tomshardware-guide.html
 

juliof1

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Jan 11, 2016
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First: Is the following link the User Manual applicable to your motherboard? Do verify.

https://download.msi.com/archive/mnu_exe/mb/E7B86v4.0.pdf

Second:

Referencing the User Manual (by physical page number) explain what ports and cables are involved. Connection information starting on Page 32.

Third:

With power off and PC unplugged use a bright flashlight inspect the affected plug and connector for signs of damage, bent, burned, crushed, broken, etc...

Fourth:

Are you able to take a couple of photographs and post the photographs?

http://www.tomshardware.com/answers/id-2173703/post-images-tomshardware-guide.html
Hi!
Sorry for the missed info and thanks for your patience. I'll remember this steps for the next time i've an issue. =)

  1. The model is the previous version, this is the Max edition, but just the same mobo User Manual as far as i can read it.
  2. Port: the RGB port.
  3. I can't detect signs of damage, bent, burned, etc.
  4. I send the picture.
Thanks very much!


And this the original Mobo (it seems Msi did a new version adding the MAX name, but i think it's barely the same mobo)

 

Ralston18

Titan
Moderator
First photo:

Is that dust around the standoff?

Just to the right and slightly above of the DIP arrow head.

And to the left of the arrow are four pins for the pump fan - correct.

That area seems to correspond with the upper right corner of the motherboard in the second "new version" photograph.

Also shown on Page 25 of the User Manual I linked.

Are you able to see the underside of that area on the motherboard?
 

juliof1

Reputable
Jan 11, 2016
14
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4,510
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First photo:

Is that dust around the standoff?

Just to the right and slightly above of the DIP arrow head.

And to the left of the arrow are four pins for the pump fan - correct.

That area seems to correspond with the upper right corner of the motherboard in the second "new version" photograph.

Also shown on Page 25 of the User Manual I linked.

Are you able to see the underside of that area on the motherboard?
  1. It's not dust, it's the bottom of the case. It's the light and dark of the picture, i put in in the original box to take the pic. I took out the mobo and all components to see if there were damages with GPU, RAM, Mobo, etc.
  2. Yes, it's the same mobo, it's the upper right corner.
  3. Yes, i see the underside and it seems fine, no damages, no burn, nothing.
I dont know what happened but for me the mobo is fine, i looked carefully and can't see nothing weird...
 

Ralston18

Titan
Moderator
What specific LED lights did you purchase via Aliexpress - can you provide the link?

You are trying to boot without the RGB lights plugged in - correct?

Have you tried booting into Safe Mode?

Take a careful look at the motherboard's User Manual to ensure that you are indeed correctly installing the RAM modules both in the applicable RAM slots and in the correct order.
 
Reactions: juliof1

juliof1

Reputable
Jan 11, 2016
14
0
4,510
0
What specific LED lights did you purchase via Aliexpress - can you provide the link?

You are trying to boot without the RGB lights plugged in - correct?

Have you tried booting into Safe Mode?

Take a careful look at the motherboard's User Manual to ensure that you are indeed correctly installing the RAM modules both in the applicable RAM slots and in the correct order.
Hi! Thanks very much for your info!

I tried into safe mode and it worked! Now i uninstalled the RGD LED, installed the RAM again -dual channel- and it can boot the pc!

I There were some issue with RAM, i think, or a driver corrupted when the pc rebooted, i think!

Thank you very much!! =)
 

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