Question Lenovo Flex 5 "hotkey" issue.

Andrew Filipe

Jun 22, 2015
Hey there,

I have a buddy of mine who recently purchased the lenovo flex 5, he seems to be having a weird issue with the F keys. the fn lock was enabled when he informed me about it, so i suggested he disable it using FN + ESC, but nothing. I did some research and there was an article that said to go into the BIOS and enable the hotkey settings. We couldn't use his f2 key at all so i went into the BIOS through his update and security settings and we enabled it.

After enabling it we did a reboot, and to our success... the light on the FN lock (ESC key) was disabled. Though for some reason his F keys still don't seem to work at all.

Does anyone know how i'm able to get his keys working? i don't know what else to try. He was asking if he should do a system restore but his latest restore was december 9 and he just informed me the keys have been like this since november.

Any advice would be greatly appreciated.

Thanks in advance.