Lenovo Ideapad 100s cannot install OS

Asmir Dzopa

Prominent
Apr 20, 2017
7
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I bought a brand new Lenovo Ideapad 100s for my younger cousin finishing middle school and it came faulty out the box.

Issues:
When I first turned it on I got the "Windows could not complete the installation. To install Windows on this computer, restart the installation." error.

I tried https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5 but that did not work.

I clicked the Lenovo button to get to the recovery but it had defaultuser0 and required a password to do anything. I deleted that user and created a new user after using cmd. I was able to click on restore my pc but it would say there was a problem.

I got tired and plugged in my old Windows 8.1 USB and tried to just install Windows 8 on it. Deleted all partions (Like I normally do without any issues) but then got the message you are not allowed to install an operating system here. Because it is locked.

Now I am just getting if I turn on legacy support "The Boot Configuration Data file doesn't contain valid information for an operating system."

File: \boot\BCD
Error code: 0xc0000098

If I leave UEFI on I get to to the boot menu and options are.

Windows Boot Manager
eMMC Disk: SanDisk iNAND 32GB
USB HDD: <---- my usb stick

Click on any of the above basically refreshes the page with nothing happening.

This is driving me nuts. It came preinstalled with Windows 10 Home Edition.. I think..

BIOS
It has a preinstalled OS license. xxxxxx win
OA3 KEY ID - xxxxxxxx NOTsure what this is
OA2 - NO

It has 2 options that I have not touched since this is the first lenovo tech I have used.
Reset to Setup Mode
Restore Factory Keys

Boot Made Has UEFI or Legacy Support

I am not sure what to do to fix this. Any suggestions will be appreciated.