Question Lenovo Ideapad S510 keyboard + trackpad stop working after Windows update

jumbo1

Distinguished
Mar 5, 2012
22
0
18,510
Hello,

my laptop's keyboard and trackpad have stopped working after yesterday's Windows 10 update.

Keyboard is working perfectly when I enter BIOS, however as soon as Windows boots up, it doesn't work.

I tried to update the driver (Synaptics) but that didn't solve the problem.

I restarted the laptop several times after the Win update, to no avail.

Any guidance on how to resolve this issue will be appreciated. Thanks!