Question Lenovo Legion trackpad has gone sticky/frozen.

drpmdr

Reputable
Oct 5, 2018
17
0
4,510
0
Diagnostics reveal nothing. I've tried every online fix I can find via Lenovo, microsoft, and many more. No joy. I cannot find a new HID compliant driver. Am wondering about an emulator or USB trackpad.
Any suggestons?
Legion Y530 15ICH, Windows 10,
 

Lutfij

Titan
Moderator
Version(not edition) for your OS? BIOS version for your laptop? As for your keyboard/trackpad, have you tried using an online keyboard tester to see if any keys are being depressed, negating a trackpad movement register...?
 

drpmdr

Reputable
Oct 5, 2018
17
0
4,510
0
Version(not edition) for your OS? BIOS version for your laptop? As for your keyboard/trackpad, have you tried using an online keyboard tester to see if any keys are being depressed, negating a trackpad movement register...?

OS 19044.1766
BIOS 8JCN56WW

assuming those are the same for all user profiles on the laptop.

Keyboard test is clean.

Now, to add to the sticky cursor, in my primary user profile I inadvertently turned the cursor off. I cannot turn it on again, not via settings or device manager. The driver doesn't show up in the primary profile. In the secondary profile, I still have the cursor, just as sticky.
 

ASK THE COMMUNITY