I've been having some strange issues with my laptop recently, haven't downloaded anything or installed anything new. But every once in a while (maybe a few times a month), I will experience a weird freeze like this:
- Everything on the internet stops loading
- Few seconds later, whatever program I'm using stops responding
- Few seconds later, the whole Start Menu stops responding, along with all other apps
My mouse can move fine and Task Manager sees no huge jump in CPU usage, but I'll be frozen like that for 5-6 minutes, and then suddenly everything will catch up and resume like normal. It's driving me crazy, but it's so sporadic that I can't replicate it to show other people. How can I diagnose what is going on?
I am on a Lenovo laptop Y510P, running 64-bit Windows 10 Home (upgraded from Windows 8.1). Laptop is about 2 years old at this point, and other than this I've had no problems with it - it has an Intel core i7 and 16 gigs of RAM.
- Everything on the internet stops loading
- Few seconds later, whatever program I'm using stops responding
- Few seconds later, the whole Start Menu stops responding, along with all other apps
My mouse can move fine and Task Manager sees no huge jump in CPU usage, but I'll be frozen like that for 5-6 minutes, and then suddenly everything will catch up and resume like normal. It's driving me crazy, but it's so sporadic that I can't replicate it to show other people. How can I diagnose what is going on?
I am on a Lenovo laptop Y510P, running 64-bit Windows 10 Home (upgraded from Windows 8.1). Laptop is about 2 years old at this point, and other than this I've had no problems with it - it has an Intel core i7 and 16 gigs of RAM.