Lenovo Yoga 2 Battery Drains to 0% while Powered Off (Shutdown)

[muzz17]

Hello,

I have a Lenovo Yoga 2 13 (not pro). It is relatively new, I've owned it for about two months now. Everything has been working fine, and it's performance/speed has been great; however, recently the laptop battery drains completely after it's been powered down.

Whether the laptop is in sleep mode or I shut it down, it loses complete charge, and I have to plug it in in order to turn it on again. This is turning out to be a very annoying problem, as I don't always want to have to plug in the laptop to power it on. And also, I don't want to keep the laptop plugged in all night as I heard this can damage the battery.

Granted, if the laptop is left off for only an hour or so I still have some power left (but the charge still drops a significant amount). But if I shut down the laptop the night before at full charge and then turn it on in the morning, it will go from 100% to 0%.

All suggestions are appreciated. I would like to explore software fixes before replacing the battery itself. So far, inevitably, I have tried some power cycles because the laptop drops to 0%, I have done many power cycles going from 0% to 100%

Thank you so much!!

 

[ingtar33]

how are you powering it down? closing the lid? or are choosing shut down from the start menu?

 

[muzz17]

how are you powering it down? closing the lid? or are choosing shut down from the start menu?

It happens in both scenarios. I put it to sleep by closing the lid and the battery drains to 0%. I power it down by clicking shut down from the start menu (Windows 8 by the way) and battery drains to 0%.

 

[ingtar33]

how are you powering it down? closing the lid? or are choosing shut down from the start menu?

It happens in both scenarios. I put it to sleep by closing the lid and the battery drains to 0%. I power it down by clicking shut down from the start menu (Windows 8 by the way) and battery drains to 0%.

go to your power management settings (control panel > power options)
change the default behavior when you close the lid of the laptop to "shut down" (i'm sure it's set on sleep, or hibernate)
check out what the power button is set to do... it might be set to hibernate or sleep instead of shutting down.
take your time, go through the advanced menu looking for power settings that indicate this laptop might be hibernating or sleeping rather then powering down.

when you think you've found everything, save and give it a shot.

 

[CPU Fan]

sounds like a defective battery to me. I'd contact Lenovo.

 

[muzz17]

go to your power management settings (control panel > power options)
change the default behavior when you close the lid of the laptop to "shut down" (i'm sure it's set on sleep, or hibernate)
check out what the power button is set to do... it might be set to hibernate or sleep instead of shutting down.
take your time, go through the advanced menu looking for power settings that indicate this laptop might be hibernating or sleeping rather then powering down.

when you think you've found everything, save and give it a shot.

This was the first thing I tried to investigate to fix the problem but it didn't work sadly.

Also, I don't necessarily want to have to have to shut my laptop down completely each time just to avoid this issue. This basically takes away from even having a "sleep mode" and I find the sleep mode to be very handy from time to time. I know that laptops lose charge in sleep mode, but my laptop is losing charge at an astonishing rate in sleep mode. And what's more shocking, is it is also draining at an astonishing rate (in fact it is draining completely) when shut down, so shutting the laptop down is not even a fix to the problem.

I'm so confused what to do!

 

[muzz17]

sounds like a defective battery to me. I'd contact Lenovo.

I'm wondering if this is the case though because the laptop was working fine for the first months and just recently this problem started. Additionally, the battery life is still very good after I charge it and unplug it. It is only losing battery in shutdown and sleep mode which is strange. If I am using it while it is on, it lasts for a long time still.

 

[ingtar33]

go to your power management settings (control panel > power options)
change the default behavior when you close the lid of the laptop to "shut down" (i'm sure it's set on sleep, or hibernate)
check out what the power button is set to do... it might be set to hibernate or sleep instead of shutting down.
take your time, go through the advanced menu looking for power settings that indicate this laptop might be hibernating or sleeping rather then powering down.

when you think you've found everything, save and give it a shot.

This was the first thing I tried to investigate to fix the problem but it didn't work sadly.

Also, I don't necessarily want to have to have to shut my laptop down completely each time just to avoid this issue. This basically takes away from even having a "sleep mode" and I find the sleep mode to be very handy from time to time. I know that laptops lose charge in sleep mode, but my laptop is losing charge at an astonishing rate in sleep mode. And what's more shocking, is it is also draining at an astonishing rate (in fact it is draining completely) when shut down, so shutting the laptop down is not even a fix to the problem.

I'm so confused what to do!

well sleep mode is little better then just leaving your laptop on. Hibernate is ok, but if your battery loses charge while the system is hibernating you can run into some windows issues. Make sure your hard drive and monitor are turning off after a short time of inactivity, make sure your system is set to power down when you use the power button. and switch the behavior for closing the lid to hibernate mode... make sure you enable hibernate mode in the power features as well; make sure the wake on LAN option is turned off in your bios (i'd reset your bios to default settings actually) make sure you have the latest bios updates for that laptop, make sure all power saving options are turned on in the bios (they should be by default when you reset the bios to default settings)

if your laptop still has issues, i would manually turn off the wifi before hibernating and see if the issue goes away.

 

[muzz17]

go to your power management settings (control panel > power options)
change the default behavior when you close the lid of the laptop to "shut down" (i'm sure it's set on sleep, or hibernate)
check out what the power button is set to do... it might be set to hibernate or sleep instead of shutting down.
take your time, go through the advanced menu looking for power settings that indicate this laptop might be hibernating or sleeping rather then powering down.

when you think you've found everything, save and give it a shot.

This was the first thing I tried to investigate to fix the problem but it didn't work sadly.

Also, I don't necessarily want to have to have to shut my laptop down completely each time just to avoid this issue. This basically takes away from even having a "sleep mode" and I find the sleep mode to be very handy from time to time. I know that laptops lose charge in sleep mode, but my laptop is losing charge at an astonishing rate in sleep mode. And what's more shocking, is it is also draining at an astonishing rate (in fact it is draining completely) when shut down, so shutting the laptop down is not even a fix to the problem.

I'm so confused what to do!

well sleep mode is little better then just leaving your laptop on. Hibernate is ok, but if your battery loses charge while the system is hibernating you can run into some windows issues. Make sure your hard drive and monitor are turning off after a short time of inactivity, make sure your system is set to power down when you use the power button. and switch the behavior for closing the lid to hibernate mode... make sure you enable hibernate mode in the power features as well; make sure the wake on LAN option is turned off in your bios (i'd reset your bios to default settings actually) make sure you have the latest bios updates for that laptop, make sure all power saving options are turned on in the bios (they should be by default when you reset the bios to default settings)

if your laptop still has issues, i would manually turn off the wifi before hibernating and see if the issue goes away.

Do you mind elaborating on how I can go about trying the BIOS suggestions you mentioned. I'm not the most tech savvy guy and have never ventured into the BIOS area before lol.

Will setting the BIOS settings back to default also fix the "wake on LAN" option. Where is that option displayed in BIOS?

Also how can I access BIOS lol

 

[ingtar33]

when you boot your laptop, right around the time the screen powers on there should be a "lenovo" screen that shows up for a brief moment before the windows8 load screen pops up, typically if you hit f2 when that lenovo screen is displayed you'll end up in the bios. if that lenovo screen isn't popping up that's because windows 8 isn't shutting down, it's going into a hybrid/sleep shut down which would explain why your battery is draining so fast and you should be able to change that behavior in your power options (windows 8 does this on DESKTOPS by default when you power them down, to save on boot times when you turn it on, this is one of the ways M$ cheats to make boot times quicker for windows 8)

 

[muzz17]

when you boot your laptop, right around the time the screen powers on there should be a "lenovo" screen that shows up for a brief moment before the windows8 load screen pops up, typically if you hit f2 when that lenovo screen is displayed you'll end up in the bios. if that lenovo screen isn't popping up that's because windows 8 isn't shutting down, it's going into a hybrid/sleep shut down which would explain why your battery is draining so fast and you should be able to change that behavior in your power options (windows 8 does this on DESKTOPS by default when you power them down, to save on boot times when you turn it on, this is one of the ways M$ cheats to make boot times quicker for windows 8)

currently that lenovo screen is popping up just as you described, but I also do have the setting "turn on fast start up" enabled in power options. Is this bad?

 

[ingtar33]

nope. as long as you're getting the lenovo screen your laptop is fully shutting down when you power it down.

so hit the f2 key a few times when that screen pops up, and you'll enter the bios. there should be an option to "restore defaults" give that a try, you can also look for power options to make sure the system isn't set to "wake" on LAN...

 

[muzz17]

nope. as long as you're getting the lenovo screen your laptop is fully shutting down when you power it down.

so hit the f2 key a few times when that screen pops up, and you'll enter the bios. there should be an option to "restore defaults" give that a try, you can also look for power options to make sure the system isn't set to "wake" on LAN...

Where are the power options in the BIOS screen? I don't see an option for those and can't locate the "wake" on LAN option.

Also, will setting my BIOS settings back to default change all of the power saving tweaks I made just now in "power options" (such as what the power button does, when to dim screen, what closing the lid does, etc.)?

 

[ingtar33]

nope. as long as you're getting the lenovo screen your laptop is fully shutting down when you power it down.

so hit the f2 key a few times when that screen pops up, and you'll enter the bios. there should be an option to "restore defaults" give that a try, you can also look for power options to make sure the system isn't set to "wake" on LAN...

Where are the power options in the BIOS screen? I don't see an option for those and can't locate the "wake" on LAN option.

Also, will setting my BIOS settings back to default change all of the power saving tweaks I made just now in "power options" (such as what the power button does, when to dim screen, what closing the lid does, etc.)?

it might change the lid and power button options. i'm pretty sure the monitor options are managed by windows entirely though. don't worry about wake on lan if you can't find it...

 

[CPU Fan]

Where are the power options in the BIOS screen? I don't see an option for those and can't locate the "wake" on LAN option.

Aren't these located in the Advanced Options for the power profiles?

 

[muzz17]

Thanks a bunch for all of your help!!

I just noticed something extremely interesting and wanted to know what you thought about it. So I've been using my laptop since 8:00am and the battery was just now starting to get low so I plugged it in...I plugged it in when the battery was at 23%...however, now that I've plugged in the laptop it says 0% available "(plugged in, charging)"

That is extremely strange because I know when I plugged it in there was 23% charge left. Now it's been "plugged in, charging" for quite some time but that percentage is not changing from 0%

Why is that when I plug in my laptop it is suddenly saying 0% available.

 

[ingtar33]

Thanks a bunch for all of your help!!

I just noticed something extremely interesting and wanted to know what you thought about it. So I've been using my laptop since 8:00am and the battery was just now starting to get low so I plugged it in...I plugged it in when the battery was at 23%...however, now that I've plugged in the laptop it says 0% available "(plugged in, charging)"

That is extremely strange because I know when I plugged it in there was 23% charge left. Now it's been "plugged in, charging" for quite some time but that percentage is not changing from 0%

Why is that when I plug in my laptop it is suddenly saying 0% available.

...

a couple of things can cause that. Mostly if your power brick isn't plugged in fully, you can get funny things like that.

 

[CPU Fan]

shut it down, pull the battery out, with it unplugged, hold down the power button for 30 seconds. Put battery back in, plug it in, turn it on.

 

[lupuovidiul]

I had the same problem with my laptop. Follow the next steps and you'll solve the problem:

Go to control panel -> power options -> choose what the power buttons do

From there you can change what the power off or sleep buttons do. You can also change what your computer does when its lid closes.

Good luck!

 

[sparky17]

This hss not worked for me hoping for another solution.

 

[PChandS]

Do you have Intel Graphic Display Adapter (check in Device Manager - Display Adapters)? If you do, go to Intel HD Graphics Control Panel, choose On Battery option and make all options listed to disabled like Panel Self-Refresh options. Advise if you observe your issue getting fixed. Are you using windows 10?

 

[anzy729]

Do you have Intel Graphic Display Adapter (check in Device Manager - Display Adapters)? If you do, go to Intel HD Graphics Control Panel, choose On Battery option and make all options listed to disabled like Panel Self-Refresh options. Advise if you observe your issue getting fixed. Are you using windows 10?

Hi I have the same issue as the OP. I'm using the Dell 3148 with Windows 10. I have sleep timed at 15min and hibernate at 30min. When I put the laptop to sleep off battery (sometimes overnight), I wake up to find the battery completely drained.

In addition to the above, sometimes when I put the lid down and return to work after 2hrs, it refuses to start until I restart the laptop by pressing the Power button for 5 seconds. Please help me out here

 

[xt7xda]

Hi,
I have Dell inspiron 7537. I'm using Win8.1u1. Drivers, BIOS, Windows all updated.
I am facing the same issue. I observed 2 days. After shutting down, next day morning, battery is drained to 0%, so laptop doesn't turn on without AC power.

Last night I don't know why but I flipped the laptop (after 20~30sec of complete shut down), and I saw the fan was still spinning, and it was not drift after shutting down any spinning fan or motor, it was actually spinning. I checked the hdd was off as there was no humming sound/feel from the hdd area.

So I push the power button and it was not turning on, i tried 3-4 times. Then I plugged the AC power and push the power button, and it turned on, in windows it was showing 88% battery level, at shutdown the battery was 89%.

Then again I shut it down and flipped the laptop, and the fan was still spinning. So again I turn on the laptop and shut it down. Now this time, the fan was not spinning. I didn't turn on the laptop after this.

After 2-3 hours, before going to bed I checked and the fan was not spinning.
Today morning the battery level was 86% which is okay.

But the problem is not fixed.....

 

[ingtar33]

1) windows 8 has an issue where it "turns off" without turning off. this is due to microsoft wanting to show off windows 8's super fast boot speed. so they cheated by making it so that when you tell a laptop/pc to power down, instead it actually goes into a hibernation state, and "pretends" to power down. you can tell if your system is doing this if when you power it on, it DOESN'T show the manufacturer's splash screen, but rather goes straight to that stupid spinning circle, with windows booting.
that's the behavior of windows waking from hibernate, not power down

2) bad gpu drivers can cause this behavior when you attempt to sleep/hibernate. so part of your problem is likely bad gpu drivers as well.

 

[xt7xda]

@ingtar33
Actually that thing "Fast Start up" is disabled and it's properly shutting down.
I'm using this laptop from Feb 2014, but this battery drain issue is started 3-4 days before.