Hello,
I have a two year old 43UN700-B Monitor that I have two computers connected to. One via Displayport and the other through one of the HDMI ports. Recently, the computer connected via the HDMI stopped displaying. I connected it to all the HDMI ports and the USB-C port with no display. I hooked to the one Displayport and it worked. Then even the Displayport started taking a long time to be recognized. It would eventually come on but it took awhile. Assuming it was a bad motherboard, I ordered a EAX69012401 PCB. It was a used unit reclaimed from another monitor. I swapped the eBay unit in and immediate could see that it was also bad as it had half the screen was black. I did go ahead and try the HDMI and Displayport on the eBay unit and it appeared to show the same behavior as the original; HDMI and USB-C don't work, Displayport works after a slow response. I put the original back in and I am returning the eBay unit. My question is, could this behavior be power supply related (or something else)? Are there any tests I do to troubleshoot it further.
Thanks,
I have a two year old 43UN700-B Monitor that I have two computers connected to. One via Displayport and the other through one of the HDMI ports. Recently, the computer connected via the HDMI stopped displaying. I connected it to all the HDMI ports and the USB-C port with no display. I hooked to the one Displayport and it worked. Then even the Displayport started taking a long time to be recognized. It would eventually come on but it took awhile. Assuming it was a bad motherboard, I ordered a EAX69012401 PCB. It was a used unit reclaimed from another monitor. I swapped the eBay unit in and immediate could see that it was also bad as it had half the screen was black. I did go ahead and try the HDMI and Displayport on the eBay unit and it appeared to show the same behavior as the original; HDMI and USB-C don't work, Displayport works after a slow response. I put the original back in and I am returning the eBay unit. My question is, could this behavior be power supply related (or something else)? Are there any tests I do to troubleshoot it further.
Thanks,