Question Lg 4kuhd webos [webOS] strange remote problem

Feb 14, 2020
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Hi can anyone help me I have a strange problem with my tv when the tv is off the standard/sky remote will turn tv on and control tv for about 5 seconds then the tv stops responding to the remotes it still responds to the mobile app and a mini usb wireless mouse and keyboard I have I don't want to keep having to get my phone out to control my tv and the keyboard has limited functions for example I can't select input. Iv tried unplugging everything some time iv reset to factory settings nothing work.
Has anyone heard of this before any info would be appreciated
Thanks in advance
 

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