My wife's LG smartphone has both issues mentioned in these comments, but I don't think hers was the same model. It's a sliding phone. It is loaded with software glitches and odd workarounds, it randomly turns itself off, and its battery life has always been HORRIBLE, far worse than my Nokia smartphone that is at least 3 years older. We would never consider any kind of LG remote product with this experience. She had it exchanged early in its life by Rogers due to one of the numbers not working, but the same software problems were in the replacement.