[SOLVED] Lian Li Galahad AIO pump not working, please help :(

[3verythingoutofstock]

Hi,
I'm 99% sure the pump on my brand-new Lian Li Galahad is not working (I don't hear the pump at all).
It's brand new and the RGB lights and the fans are working, just not the pump.
Pump is connected to CPU_FAN Header on the x570 aorus master.
When I take out the cable and plug it back it I can hear the pump for a split-second and then it just stops.
The first time I turned on my system I could actually clearly hear the pump, but not anymore.
Anyone knows how to fix this? I'm afraid of using my pc without a proper cooler (highest temp i hit today was 72 during a nvidia driver update).
On the package it says there's a 5 year warranty, so would I be able to get a replacement or at least a repair if the pump is broken?
I'm considering buying an air cooler for the time being so I can use my pc without worries of breaking my cpu.
Thank you in advance for any help.

 

[kerberos_20]

hi, that pump should be connected to CPU_OPT fan header, CPU_FAN doesnt have enough ampers tu run pumps

 

[3verythingoutofstock]

hi, that pump should be connected to CPU_OPT fan header, CPU_FAN doesnt have enough ampers tu run pumps

Hi, I connected it to CPU_OPT and sadly I still can't hear it :/ Someone told me I should run a benchmark test to see if my cpu will auto-shutdown from too much heat since my aio pump is not working. Should I try that?

 

[Mtop]

set your min cpu opt fan speed to maximum - pump should run full out

 

[3verythingoutofstock]

set your min cpu opt fan speed to maximum - pump should run full out

Tried that in the bios. The pump just makes a quick sound and then its completely silent again

 

[Mtop]

I would plug direct to 12 volt on power supply if it doesn't run then it's bad!

 

[3verythingoutofstock]

I would plug direct to 12 volt on power supply if it doesn't run then it's bad!

How would I connect the pump directly to the power supply?

 

[Mtop]

Look up fan and power supply pin outs, +12 and ground outside, inside you'll have tach. If your powers supply does not have one you may have to buy a cheap adapter cable.

 

[3verythingoutofstock]

I don't think I have one on my power supply so should I buy the adapter cable? I doubt it will make a difference because the fan header the pump is connected to is not broken (I tried it with other fans), so it must be the pump that's broken.

 

[3verythingoutofstock]

Guys it's broken, isn't it? 😭😭

 

[Phaaze88]

1)What are the FULL HARDWARE SPECS?

2)It doesn't matter which header you plug the pump in, because they're all rated for 2A on this board.

3)What's the temperature of the cpu in bios? Under Cinebench R23?

 

[3verythingoutofstock]

1)What are the FULL HARDWARE SPECS?

2)It doesn't matter which header you plug the pump in, because they're all rated for 2A on this board.

3)What's the temperature of the cpu in bios? Under Cinebench R23?

Hi Phaaze,

1) cpu: 5900x
gpu: 1660ti (yeah, i know but all 3000 cards are out of stock or scalped so...)
mobo: x570 aorus master
ram: trident z neo 3600mhz 4x8gb
psu: 850w strix gold
storage: 1tb WD m.2 nvme
Let me know if you need to know anything else

2) Oh, ok

3) When I'm in the bios its around 25C. I haven't run any benchmarks yet because I'm scared of frying my cpu. Should I run a benchmark on cinebench r23 and tell you the results?

 

[Phaaze88]

Should I run a benchmark on cinebench r23 and tell you the results?

Once we know that, it'll be /thread.

 

[3verythingoutofstock]

Once we know that, it'll be /thread.

/thread? lol

 

[Phaaze88]

Sorry. That meant this thread would be over.

 

[3verythingoutofstock]

Sorry. That meant this thread would be over.

Got it. I'll run the benchmark now and post the results here asap. Not sure how long one takes on cinebench r23 but I'll see.

 

[Phaaze88]

By default, R23 runs 10 mins straight, but you'll have an answer earlier than that.

 

[3verythingoutofstock]

By default, R23 runs 10 mins straight, but you'll have an answer earlier than that.

There's still like a 1% this will fry my cpu right? lol

 

[Phaaze88]

No, and I'll tell you why if you have a result after 3 mins.

 

[3verythingoutofstock]

Should I run single core or multi core?

 

[Phaaze88]

Multi

 

[3verythingoutofstock]

Multi

Ok so I just did the multi benchmark. Highest temp was 63C with a score of 21640 pts. Before closing the thread, does this mean the pump is working but it's literally completely inaudible? It also doesn't make sense to me that cpu temp hit 72C during a nvidia update but only 63C during a benchmark. I'm pretty much lost at this point. What about I redo the benchmark but with the aio removed, to see if it hits the same/different temps?

 

[Phaaze88]

This was over back when you reported the bios temp. If the pump was broken, the bios temp would've been nowhere near 25C; it would've been like 70C or worse, you get a cpu temp warning.

Cinebench R23? That would've shot up to 90C in mere seconds, and eventually shut the PC off.

All has gone quiet simply because the pump successfully got the little air pockets out and away from it. Shut it off, everything settles - turn 'er on, and it starts over again until everything 'mellows out'.

This has been going on since Ryzen 3000: these chips are very bursty only with lighter loads. It's a byproduct of how they save power - a 'rush to sleep state', of sorts.

 

[3verythingoutofstock]

So, in summary, all the temps I mentioned are normal for ryzen, the pump is working fine but is virtually inaudible because the little air pockets got out, and I don't have to worry about temps spiking to the 70s or, god forbid, even 80s during a driver update or gaming because the chip is so bursty with lighter loads?

 

[Phaaze88]

So, in summary, all the temps I mentioned are normal for ryzen, the pump is working fine but is virtually inaudible because the little air pockets got out, and I don't have to worry about temps spiking to the 70s or, god forbid, even 80s during a driver update or gaming because the chip is so bursty with lighter loads?

Yes!