Question Lian Li Galahad ii randomly shuts down

[Mojofilter99]

Is anyone else having this issue?

Installed about 2 weeks ago and seemed to be running smooth but recently started to randomly make the windows disconnect sound the 140mm fans attached to it would keep spinning but the lights would turn off and the LED screen would go black. The computer would almost freeze (I can move the mouse and click on things but they wouldn't come on).

 

[hedwar2011]

Welcome to the forums!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:

CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

If Pre-Built:
Make:
Model:



Fill out as much info as you can, even if it's pre-built.

 

[Mojofilter99]

CPU:AMD Ryzen 5 5600X
CPU cooler:Lian Li Galahad ii LED 280
Motherboard:TUF Gaming X570-Plus (Wifi)
Ram:Corsair DDR4-2133 16x2
SSD/HDD:Samsung SSD 870 EVO 1TB, Samsung SSD 870 EVO 250GB, Samsung SSD970 EVO Plus 500GB
GPU:NVIDIA GeForce RTX 3060Ti
PSU:Corsair 800
Chassis: Corsair 570x
OS:Windows 10 Pro
Monitor:LG Full HD, ASUS VP278

 

[hedwar2011]

Do you have your fans all going through a dedicated fan controller or are they plugged into the motherboard directly?

 

[Mojofilter99]

Lian Li controller.

 

[hedwar2011]

1) How often is this occurring?
2) If you bring up Device Manager, do you notice anything that disappears after you hear the disconnect device sound?
3) I don't think the fan controller would affect being able to open things with your mouse and keyboard. You could try a clean boot (via msconfig) and see if that helps.

 

[--SID--]

Is the motherboard BIOS fully up to date?

Ram:Corsair DDR4-2133 16x2

What's the xact model number of the RAM?

 

[Albert.Thomas]

Is anyone else having this issue?

Installed about 2 weeks ago and seemed to be running smooth but recently started to randomly make the windows disconnect sound the 140mm fans attached to it would keep spinning but the lights would turn off and the LED screen would go black. The computer would almost freeze (I can move the mouse and click on things but they wouldn't come on).

I had a similar problem and the root cause was the USB header it was connected to