License has expired non Genuine

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E

emjga

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Oct 15, 2007
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18,510
Folks

About 4 or 5 years ago , I bought a Advent PC with Windows 7 PRO installed
All has been working fine until this weekend when all of a sudden I get a black Wall Paper and
a message in the right had side to say this is NOT A Genuine version of Windows 7

I thought Windows 7 licenses once bought did not expire

On the side of the box is a Windows sticker
Windows 7 Home Prem OA
DSG Retail Limited

Using Microsoft Genuine Advantage Diagnostic Tool
I get the following
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0x0
Windows Product Key: *****-*****-XFQDR-PJ794-8447M
Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
Windows Product ID: 00359-OEM-8992687-00304
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DA2FDBEC-6792-4DA6-90DD-B60AB96A6393}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Uosa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA2FDBEC-6792-4DA6-90DD-B60AB96A6393}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8447M</PKey><PID>00359-OEM-8992687-00304</PID><PIDType>2</PIDType><SID>S-1-5-21-2754462420-1312826791-986802574</SID><SYSTEM><Manufacturer>Advent</Manufacturer><Model>Firefly FP9004</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20091009000000.000000+000</Date></BIOS><HWID>E48E3807018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGWIND7</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57367</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800304-02-2057-7601.0000-1332015
Installation ID: 020774374296843983214526161690103592054124539353104673
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8447M
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 2
Trusted time: 15/06/2015 10:15:14 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 6:14:2015 20:49
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAJJSKNPyMqnYU5wR9roLsy4NKYJpI90bK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DSGLTD DSGWIND7
FACP DSGLTD DSGWIND7
HPET DSGLTD DSGWIND7
MCFG DSGLTD DSGWIND7
SLIC DSGLTD DSGWIND7
SSDT PmRef CpuPm




Any suggestions , apart from having to fork out money for a machine / license that I have all ready paid for.

Matt
 
Solution
Someone Somewhere
They shouldn't expire. However, sometimes your machine flips a bit somewhere or has something else random go wrong, which could cause it to complain.

IIRC, there's a link in Control Panel>System that says 'Change my product key'. Click it, and use the key on the CoA on the side of your case. It may ask you to phone Microsoft, if so, do that.
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They shouldn't expire. However, sometimes your machine flips a bit somewhere or has something else random go wrong, which could cause it to complain.

IIRC, there's a link in Control Panel>System that says 'Change my product key'. Click it, and use the key on the CoA on the side of your case. It may ask you to phone Microsoft, if so, do that.
 
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Solution
contact Microsoft, let them gain remote access and they will sort it out under 10 minutes. It happened to me when I changed my storage device and I contacted them to get it done :)

It can be worth saying that you have changed some hardware in your PC 😉
 
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Also thanks to Azrael47 , for very quick reply.

FYI I used this to change the key
Click the Start button Picture of the Start button, right-click Computer, and then click Properties.
Scroll down to the bottom of the window that appears, and then, under Windows activation, click Change product key. If you're prompted for permission to continue the process, click Continue.

Follow the instructions to change your product key and activate your copy of Windows 7.

After entering the key , all seems to be fine again.

Thank you for all your help.

Matt
 
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