I got the license when i bought the computer (probably around2011) , it worked fine until about a month ago, first I lost my internet and then my office programs. Bet Buy told me that my windows 7 was corrupted, but will not put 7 back on for me.
Said that I have to but windows 10. I like 7 and my desktop still comes up and I can look at all my pictures. I just can't use office 2010 and I have the key but when I tried to download it , it says there is a problem. The repair function won't work and also the restore won't work. When I tried to download windows 7 from website, this also said my key was not valid.
I did load office 2010 yesterday, but then i had trouble installing and it was only good for 24 hours. It would not install because it said that I had a 32 Microsoft single image, but my machine is a 64 bit.