Question Limited download despite speedtest showing a lot more.

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mefs

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Apr 13, 2017
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I've called my ISP today becasue I am experiencing a very very slow download speed. Sites load quickly, videos load quickly but download is terrible. Supposedly I should be downloading at 500mbps rate but all I get is 1.2mbps at max. What should I do, by looking at netstat my ISP told me that the problem is on my side.
 
First, let's get the nomenclature correct.

m = milli (1/1000)
M= mega (1,000,000)


b=bits
B=bytes

Your provider specifies speeds in bits per second (bps).

Your browser & other tools report in bytes per second (Bps).

That's a factor of 8 difference (8 bits per byte).

What speed are you paying for?
 
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