Liquid Cooler Not Working Properly

[famillybaror]

I am building a PC for a friend, I am using a ASUS Maximus VI Gene, an i5 4670k and a ML 120 RGB for my build.
The issue is that every time the PC starts, the motherboard keeps giving the CPU overheat warning. At first, I thought the cooler was faulty but after some more investigating, I found out that just by pressing hard enough on the water block the CPU starts cooling normally and reaches idle temps quickly.
I have tried many times to reinstall the water block, replacing the thermal paste each time, I have also tried zip-tying the water block 'frame' to the case to help it push down on the CPU (I know this is not the best idea but it would be a temporary solution). I have made sure to check that the socket is compatible (it is an LGA 1151 socket) so everything should work fine.
I have contacted Cooler Master about this and they just told me to reinstall it and everything should be fine but that did not work.
Thanks for any help

Oh and BTW, I used the same cooler with my overclocked i7 8700k and it worked fine the first time.

 

[CountMike]

Sounds like spacers are not right ones (too high).

 

[famillybaror]

Yes, I believe that might be the problem. But I did follow the instructions for my bracket type exactly so I'm not sure why they woild not fit correctly.

 

[CountMike]

Wouldn't be first time they included wrong ones. If it doesn't clamp down properly that's only one thing left.

 

[ameyer75]

Like Mike said, It's probably the standoffs. BUT... if you put it on your motherboard that has the 8700k and it worked fine, I would suggest that maybe your motherboard is the issue. It's obviously not making a good connection with the CPU, but that could be for a variety of reasons.

Which Cooler Master cooler are you using? Is the 8700k on a different motherboard (I just want to make sure I'm understanding the troubleshooting you've done)? Are you 100% that you're using the correct standoffs (I used the wrong standoffs on my Kraken X62 by mistake and it makes all the difference)?

 

[famillybaror]

I am using, like said before, the Master Liquid ML 120 RGB. Yes, the 8700k was on a different motherboard with a different socket type, but the cooler also supports the socket I am using for this build, the LGA 1151. I do believe I am using the correct standoffs as I went through the instructions several times and tried to see if I made any mistakes.

 

[CountMike]

You mean that cooler was used on another socket ? 8700 fits only in 1151 socket.

 

[famillybaror]

Yes a different cooler was used on another socket. I found out that the CPU is actually an LGA 1150 instead of a 1151.

 

[CountMike]

They have same mounting.

 

[ameyer75]

I was going to suggest pulling the standoffs from the 8700K and putting them on the other motherboard and testing. If those work, then its the standoffs. If that doesn't, then the motherboard might be a little too thin to use that cooler.