Hello
I´ve had some parts for a long time:
MBD: Asus TUF B550M Gaming Plus
CPU: Ryzen 7 5700X
GPU: RTX 4070
RAM: 32GB 3200mhz
PSU: XPG Pylon 650w
I used to have a rtx 3060 which i had no problems with, then I sold it and recently bought the RTX 4070 that I used gaming for 3 months without any problem but yesterday my pc completely hanged while using windows media player , i was watching a recorded video
I remember r6 siege was running at the background (i´ve alt tabbed)
My computer never hanged while playing games or intensive gpu tasks ( ran heaven benchmark for about 10 hours to test the gpu when i got it )
I started using wmp and first the image hanged ( while the sound kept playing in the background) then the system completely froze after
I can´t find any display driver error crash or anything relevant in the event viewer
This was not registered as bsod as well , windows only says that a improper shutdown happened
There is no kernel reports or dumps to check either.
I have this in the reliability history
One detail that i have to add that i recently installed g hub , don´t know if the logitech software can cause this maybe
I also tested the ram with memtest86 and no erros were shown
Descrição
Um problema com o hardware fez com que o Windows parasse de funcionar corretamente.
Assinatura do problema
Nome de Evento de Problema: LiveKernelEvent
Código: 193
Parâmetro 1: 810
Parâmetro 2: ffff9707098df000
Parâmetro 3: ffff970713089080
Parâmetro 4: 1ef
Versão do SO: 10_0_22631
Service Pack: 0_0
Produto: 256_1
Versão do sistema operacional: 10.0.22631.2.0.0.256.48
Identificação da Localidade: 1046
My nvidia driver is 545.84
Is there a issue with wmp or is my hardware broken? Is there a way to read this log?
Thanks
I´ve had some parts for a long time:
MBD: Asus TUF B550M Gaming Plus
CPU: Ryzen 7 5700X
GPU: RTX 4070
RAM: 32GB 3200mhz
PSU: XPG Pylon 650w
I used to have a rtx 3060 which i had no problems with, then I sold it and recently bought the RTX 4070 that I used gaming for 3 months without any problem but yesterday my pc completely hanged while using windows media player , i was watching a recorded video
I remember r6 siege was running at the background (i´ve alt tabbed)
My computer never hanged while playing games or intensive gpu tasks ( ran heaven benchmark for about 10 hours to test the gpu when i got it )
I started using wmp and first the image hanged ( while the sound kept playing in the background) then the system completely froze after
I can´t find any display driver error crash or anything relevant in the event viewer
This was not registered as bsod as well , windows only says that a improper shutdown happened
There is no kernel reports or dumps to check either.
I have this in the reliability history
One detail that i have to add that i recently installed g hub , don´t know if the logitech software can cause this maybe
I also tested the ram with memtest86 and no erros were shown
Descrição
Um problema com o hardware fez com que o Windows parasse de funcionar corretamente.
Assinatura do problema
Nome de Evento de Problema: LiveKernelEvent
Código: 193
Parâmetro 1: 810
Parâmetro 2: ffff9707098df000
Parâmetro 3: ffff970713089080
Parâmetro 4: 1ef
Versão do SO: 10_0_22631
Service Pack: 0_0
Produto: 256_1
Versão do sistema operacional: 10.0.22631.2.0.0.256.48
Identificação da Localidade: 1046
My nvidia driver is 545.84
Is there a issue with wmp or is my hardware broken? Is there a way to read this log?
Thanks
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