Question Logitech G355 wireless headphones crackling/disconecting

georgens

Prominent
Oct 2, 2017
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My day old logitech g355 headphones are fine when i have surround sound on watching youtube, i switch and eveything becomes crackly and slow and sounds terrible, then when i also launch a game like rainbow six sometimes when surround sound is on the game does the same crackling sounds again, they also randomly disconnect i have no idea why, the usb is plugged into my keyboard usb port that is basically right in front of me, any help is appreciated
 

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