Logitech G400 causing BSOD when plugging in

l33tmaan

Honorable
Jan 26, 2014
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Hello,
I've started to have the strangest problem with my mouse within the past couple of weeks. It's been regularly dropping the connection to my PC for a second or two before letting me move my cursor around. While bothersome, I just figured my mouse was dying (even though it's less than a year old) and didn't want to fix it unless the problem got worse.
Well, it got worse. Whenever I try and plug it into one of the USB ports in the back of my computer, it bluescreens, citing BUGCODE_USB_DRIVER. Unplugging it? No problems. Plugging it into the ports at the front of my computer? It doesn't bluescreen anymore, but it seems to disconnect more than when I have it plugged into the back.
I looked around for solutions and I eventually tried to see if I could roll back the drivers on my mouse or something... but it won't let me, and there's nothing to update it to, so I'm assuming there's only one driver.
Perhaps it's my motherboard? I'm really at a loss here. The motherboard isn't older than a year or two either.
Thanks for any help you guys can give.
 
Solution
generally with this bugcheck code you will want to:
-update your BIOS to the latest version (the BIOS sets up the USB port electronics, BIOS updates are required for USB spec changes over the years)
- update the CPU chipset drivers from your motherboard vendor. Generally on older chipsets it provides the drivers for USB 1 and USB 2.x and on newer CPU for the USB 3.0 support as well.
- update your motherboard external USB 3.0 Chip set driver. These are special drivers for addon chipsets for USB 3.0 on your motherboard, they are not updated by microsoft update.

- update any USB device driver for any special USB device. This will depend on what you have plugged in to your system.
also note, if you remove the device from the system...
generally with this bugcheck code you will want to:
-update your BIOS to the latest version (the BIOS sets up the USB port electronics, BIOS updates are required for USB spec changes over the years)
- update the CPU chipset drivers from your motherboard vendor. Generally on older chipsets it provides the drivers for USB 1 and USB 2.x and on newer CPU for the USB 3.0 support as well.
- update your motherboard external USB 3.0 Chip set driver. These are special drivers for addon chipsets for USB 3.0 on your motherboard, they are not updated by microsoft update.

- update any USB device driver for any special USB device. This will depend on what you have plugged in to your system.
also note, if you remove the device from the system the driver is hidden but still active. One bad usb driver can mangle the data as it is passed to the next driver.

- update any usb charge utility that may have come with your motherboard or better yet remove them. The old versions of these utilities tend to cause problems for other usb devices. These are things like applecharger.sys used to override the max current allowed on USB devices in order to charge apple products.

also, there are some motherboards that were built using USB chip versions that just have bugs in them, you have to use the USB drivers built for that motherboard or the USB just stops working after a while, windows can detect this and reboot your machine.
My wife has one of these older machines (last bios was in 2012) and I had to move her devices to another hub to reduce the number of times her machine reboots or just locks up.



 
Solution