Question Logitech G533 microphone randomly stopped working

GurvirSK

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Jan 3, 2016
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My microphone randomly stopped working over the course of 6 hours, for the first few hours it would periodically cut-out and then it finally cut out permanently for 24 hours now. My devices still recognize the microphone as working and my ps4 even switches to it for chat audio and displays it, the mute and unmute buttons work and are responsive on the headset but the headset does not physically record my voice and output my voice to those I'm trying to chat with. Pretty much every device I connect it to it connects with flawlessly and the mic is even registered, when I try troubleshooting it on windows it tells me there's an issue that was fixed and then it tells me there is nothing wrong with the microphone. I have made sure all drivers are updated from within the Logitech app and I've also clicked the reset button on the headset. Any solutions are warmly welcomed, thank you.
 

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