Logitech G930 Problem

[Anthony124]

I have a Logitech G930 wireless headset, and no matter what I try, after every sound ends, there is a crackling, white noise. Is there a fix, or is my headset a piece of crap?

 

[gamerk316]

It might be due to how Windows handles audio; it's possible if no audio is being played back, that Windows is tuning off the connection, which in turn is causing some white noise. There might be an option to force the device to always be on, which might solve the problem.

 

[NA_xGG]

Are you using Logitech's peripheral software?

 

[Anthony124]

Are you using Logitech's peripheral software?

yes

 

[Anthony124]

How would I force it to be always on?

 

[Anthony124]

Also if I turn the volume all the way down to 1, I can constantly hear the noise in the background.

 

[NA_xGG]

Not sure if it will help, but uninstall the Logitech software. There have been problems with the firmware for the G930s where the updated drivers are causing several problems for people. Even my G430 had problems until I uninstalled the software.

By uninstalling the software, Windows regains control of the drivers used to run your headset & will run your device as a Stereo output rather than trying to force the 7.1 surround sound capabilities. Try doing that and updating the drivers via Windows Device Manager rather than using Logitech's software.

 

[Anthony124]

Not sure if it will help, but uninstall the Logitech software. There have been problems with the firmware for the G930s where the updated drivers are causing several problems for people. Even my G430 had problems until I uninstalled the software.

By uninstalling the software, Windows regains control of the drivers used to run your headset & will run your device as a Stereo output rather than trying to force the 7.1 surround sound capabilities. Try doing that and updating the drivers via Windows Device Manager rather than using Logitech's software.

I don't think I can uninstall the software because I am using a Logitech mouse that runs on the same software.

 

[NA_xGG]

You don't need to use their software to use their peripherals. It's worth trying. Worst case, you reinstall the software.. and that fresh install may solve the problem as well.