Question Logitech M570 Pointer Only Not Working

ckassem

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Mar 5, 2009
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18,510
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I've had this Logitech M570 for well over a year now. It has been plugged into a desktop Dell computer at work. I just transitioned to a new company and have been issued a Lenovo Thinkpad. When I plug the dongle (latest drivers are installed) in all the buttons and the scroll wheel operate...but the ball no longer moves the pointer. A wired optical mouse works just fine as soon as it is plugged in.

Has anyone experienced something like this before? Any thoughts?
 

ckassem

Distinguished
Mar 5, 2009
11
0
18,510
0
I'll leave this here in case it helps someone else, but I found it. Removing the physical ball revealed an obstruction inside the recess where the motion detecting sensor resides. I suspect that dirt and grime built up over time and possibly got dislodged during the move.
 

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