looking for a solution please help me out

prabodhsahoo5

Commendable
Nov 27, 2016
6
0
1,510
i am having kernal power issue after upgrading to win 10 pro .after failure of solving this problem i tried to go back to win 7 but there is also the issue no issue in ram tesed win memory diagnostics and mem86 dont think would be a motherboard issue or psu
my system specification
cpu-amd a10 7560kapu
motherboard-gigabyte g1 sniper a88x
ram-klevv 2300 mhz (4*2)
psu-corsair 550watt
hdd-wd 1 tb hard drive
please help me out guys upgrading bios doesnot solve the issue so as downgrading
not problem in antivirus please help me out guys
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/27/2016 9:59:44 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-65H9V9R
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>4</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-11-27T16:29:44.446782300Z" ></TimeCreated>
<EventRecordID>1516</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>DESKTOP-65H9V9R</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
</EventData>
</Event>
 

Colif

Win 11 Master
Moderator
Event 41 is just a reaction to the crash, its not the cause. When windows starts it runs a report to see if it shutdown correctly the previous time, and if it finds it didn't, it creates event 41. It says that in the description found in your list above: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

So is PC restarting by itself? or freezing? Its not a windows error, its the hardware so need to work out what.
its not ram since you tested that with memtest
 

prabodhsahoo5

Commendable
Nov 27, 2016
6
0
1,510


since i have not that much resources to test another psu or motherboard nor any other pc technician near to my house and all the components arey just 3 moths old and ithink it restarts in aexact time like 2 times morning and 2 times in the afternoon and one time in the night every day it restarts nearly the same time of yesterday
 

Colif

Win 11 Master
Moderator
So it restarts after a given amount of time on or does it turn off at same times every day.

I assume you have a steady power supply there where you live?

DO you use a surge protector? I can't think of anything that would turn PC off at same time per day
 

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