Looking for cause of BSOD

[Neohart]

This is my first PC build and I haven't had any problems, but when I woke it up from sleep and tried to log back in, I saw that it had restarted and I had to log back in.

Upon logging back in I saw the 'Windows Has recovered from a serious error.' message. I checked event viewer and this is what I got:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-04T00:42:00.000000000Z" />
<EventRecordID>1718</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Kyle-PC</Computer>
<Security />
</System>
- <EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>

To my knowledge this is the first time this has happened. Any help with this matter would be very much appreciated.

 

[Paul NZ]

Is this windows 7?? That doesnt look like a BSOD to me

 

[Neohart]

Is this windows 7?? That doesnt look like a BSOD to me

Yes, Sir. It is Windows 7. Did I grab the wrong information perhaps?

 

[Paul NZ]

This is what the error means and the fixit here will fix it. It happens after you install SP1

But it isnt a crash

 

[Neohart]

This is what the error means and the fixit here will fix it. It happens after you install SP1

But it isnt a crash

Is it normal for that 'Windows Has recovered from a serious error.' Dialog box to come up for this sort of thing?

 

[Paul NZ]

No but what you posted isnt the log file for it

 

[Neohart]

I have the two files it directed me to in .dmp and .sysdata formats. Are these the correct files? and if so, how would I post them here?

 

[Paul NZ]

Upload the dmp files somewhere like onedrive. And give permission. And post the link

So I can download it / them

 

[Neohart]

Upload the dmp files somewhere like onedrive. And give permission. And post the link

So I can download it / them

http://1drv.ms/1UjAktj

http://1drv.ms/1UjAjWm

hope I've done this right. Never really used one drive before now.

 

[Paul NZ]

nvlddmkm.sys is causing one of the crashes your video drivers

Update the BIOS, if its not up to date. If you can update the BIOS in the BIOS, update it in the BIOS not in Windows

It looks like directx maybe crashing too (one of its files is crashing)

This file is also old iaStorV.sys from 2010. See if theres an update for Intel Matrix Storage Manager for your chipset on the Intel site

Its possible Avast is causing the other stop error the 0x1a. Looks like it can cause this stop error. I would uninstall it then use their removal tool

This file is also old NMgamingms.sys from 2009. See if there are any updates for your mouse driver

This file is also old HSX_DP.sys your 56k modem drivers

 

[Neohart]

Thank you for your help on this! I'll be watching it closely from now on.

 

[Paul NZ]

No probs