looking for educated opinions from my CyberPowerPC order

[NickMulder200]

Hello, I should start by saying I'm no expert with these things and this isn't meant to be a review of CyberPowerPC. I recently ordered a system, I've already placed it and this morning received my authorization email. I've been reading reviews from them and been getting more and more nervous. I had a slight hiccup and had to call to reorder and over three days I was on hold for about 4 hours, not counting the time I waited for a call-back. when I got someone on the phone, they were extremely rude and condescending, making me more nervous about the condition of my system arriving. I do understand they deal with a lot of people who are completely clueless, like myself.

I went into this with a $1,000 budget looking for a laptop, I did a couple of months of research (if you want to call it that) before deciding to pull the trigger once Black Friday/Cyber Monday rolls around. Naturally, I'm a cheapskate. I decided with something like this, for once I shouldn't be. I've got a friend who is more educated when it comes to computers and parts who sorta assisted me through this and I like to think I've gotten a lot more familiar through this process.
Anywho I ended up going for a tower / monitor instead. It was a hard personal decision to make but it's a better rig for less money. I'm buying it to play high end games on reasonable settings. I'm not looking to play on extreme graphic settings. My goal of course was good deals and freebies. I know they have "sales" and "deals" every day of the year but I felt I'd save money on Black Friday especially. I mostly want to see how or if my order is foolish.

here's my build:

BASE_PRICE: [+899]
BLKFRISALE1: Razer Deathstalker Expert Keyboard NASA [+0]
BLKFRISALE2: CyberPowerPC AULA Explosive 50mm Drive Analog Gaming Headset [White & Orange] [+0]
BLKFRISALE3: CyberpowerPC Gaming Mouse Pad [+0]
BLUETOOTH: None
CAS: ENERMAX iVektor Soft Touch Coating ATX Mid-Tower Gaming Case w/ USB 3.0, & Side-Panel Window (Black Color)
CASUPGRADE: RGB Multi-Color 16 color LED 1x interior light strip w/ Remote Controller
CC: None
CD: LG 14X Internal Blu-ray Burner, BD-RE, 3D Playback DVD+RW Combo Drive (Black Color)
COOLANT: None
CPU: Intel® Core™ Processor i7-6700K 4.00GHZ 8MB Intel Smart Cache LGA1151 (Skylake) [+96]
CS_FAN: Default case fans
DOCKINGSTATION: None
ENGRAVING: None
EVGA_POWER: None
FA_HDD: None
FAN: Asetek 550LC 120mm Liquid Cooling CPU Cooler - Extreme Cooling Performance (Dual Standard 120MM Fans (Push-Pull) [+8])
FLASHMEDIA: None
FREEBIE_CU1: FREE Black Death & 4-Game Mystery Bundle [+0]
FREEBIE_CU2: FREE Intel Holiday Gaming Bundle - Warhammer: End Times Vermintide and Tom Clancey's Rainbow Six [+0]
FREEBIE_VC1: FREE Watch Dogs 2 Game Code [+0]
HD_M2SSD: None
HD_PCIE1X_SSD: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
HDD2: None
HEADSET: None
IUSB: Built-in USB 2.0 Ports
KEYBOARD: AZZA Delta Gaming Keyboard w/ Anti-Ghosting & red backlight [+15]
MEMORY: 8GB (4GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1)
MONITOR: * 24" Sceptre E248W-1920 Black Widescreen 1920 x 1080 5ms HDMI Backlight LCD Gaming Monitor [+79] (Single Monitor)
MOPAD: None
MOTHERBOARD: * ASUS Z170-PRO GAMING ATX w/ USB 3.1, 3 PCIe x16, 3 PCIe x1, 1 SATA Express, 4 SATA3, 1 Ultra M.2
MOUSE: CyberpowerPC Standard 4000 DPI with Weight System Optical Gaming Mouse
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Anti-Vibration Fan Mounts [+9]
OS: Windows 10 Home (64-bit Edition) w/ $100 Windows Store Gift Card
OVERCLOCK: No Overclocking
POWERSUPPLY: 600 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
PRO_WIRING: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+19]
RUSH: Standard Process Time: Ship within 7 to 12 Business Day
SECURITY: McAfee AntiVirus Plus (Factory Pre-Install [Digital Version])
SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
SLI_BRIDGE: None
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: None
TEMP: None
TUNING: None
TVRC: None
USBHD: None
USBX: None
VIDEO: GeForce® GTX 1060 6GB GDDR5 (Pascal)[VR Ready] [+26] (Single Card)
VIVE_HEADSET: None
WARRANTY: STANDARD WARRANTY: 1 Year Parts WARRANTY
WNC: GIGABYTE 802.11ac Dual Band WIFI + BT 4.2 Internal PCI-e card [+19]
WTV: None
Price: 1170 - Discount Coupon
Total: 1112.00

As I said I'm no expert. I went with the dual fans because I don't know what I'm doing and it was $8. I don't plan to do any overclocking. I'm sort of regretting the free RGB LED light strip inside because that's just more they have to do while building and I'm really hoping it's fully intact to where I don't need to manually connect anything (which is why I paid the extra $19 for "professional wiring"). Negative reviews I read online were about them practically tossing the parts in the case and shipping it. I noticed after the fact that I had put two keyboards with the order, which I don't mind because I'm leaving my old rig with a friend and it needs a new keyboard. I upgraded to i7 6700 because doing so included Warhammer and Rainbow Six for free and I had actually planned to buy those anyway so I justified the $19.
Thanks and I hope this hasn't been too lengthy.

 

[g-unit1111]

Cyberpower is definitely not the most revered system manufacturer in the PC world and I've seen way too many horror stories to recommend that you buy from them. They build PCs on an assembly line and are not known for quality control. You also don't need the 6700K, and the liquid coolers that Cyberpower uses are junk. You can build your own and get a much better rig without the bloatware or unnecessary junk installed:

PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i5-6600K 3.5GHz Quad-Core Processor ($240.98 @ Newegg)
CPU Cooler: CRYORIG H7 49.0 CFM CPU Cooler ($43.53 @ Amazon)
Motherboard: Asus Z170-A ATX LGA1151 Motherboard ($157.98 @ Newegg)
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-2400 Memory ($94.99 @ Newegg)
Storage: Crucial MX300 275GB 2.5" Solid State Drive ($79.99 @ Newegg)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($49.99 @ Newegg)
Video Card: EVGA GeForce GTX 1060 6GB 6GB SC GAMING Video Card ($264.98 @ Newegg)
Case: NZXT S340 (Black) ATX Mid Tower Case ($69.99 @ Newegg)
Power Supply: SeaSonic S12II 620W 80+ Bronze Certified ATX Power Supply ($59.99 @ Newegg)
Operating System: Microsoft Windows 10 Home OEM 64-bit ($90.72 @ Amazon)
Total: $1153.14
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-12-06 15:23 EST-0500

That will be a much better system than what you ordered and you don't have to deal with Cyberpower.

 

[Jeff Kaos]

I've owned 2 systems from CyberPowerInc, one was a custom built high end gaming rig about 10 years ago and the other was an off the shelf low end gaming system. Having them build a system for you using their online configurator like you did is interesting and I used to do it all the time but ultimately I wish I had just built my own which is what I did with my brand new 1080p ultra gaming rig. If I were you I'd put those parts into a part list on pcpartpicker.com and see how much you're going to overpay for it; and you will overpay. If I were going to buy a new system instead of building it myself I'd do more research about different companies because I personally don't know what boutique systems are out there anymore.

As for your build specs you don't need liquid cooling; especially if your not over clocking. And pairing up an i7 6600k CPU with a GTX 1060 is going to be a waste of money unless you're going to do a lot of streaming or something. If you're just going to do 1080p gaming on high or ultra settings an i5 6600 with either a GTX 1060 or 1070 will be more than enough and I'm using an i5 6600k/GTX 1070 setup myself.

I'll be perfectly honest: despite knowing from first hand experience that everything CyberPowerInc puts in your system that doesn't have a specific brand name is going to be the cheapest part you can find I'm not really hating the price because you're getting a lot of little things like monitor, mouse and keyboard (which will most likely be cheapass Azza junk) and a couple of games. But keep in mind that the service warranty is probably going to be more of a pain in the butt than not because if you need to service your system you'll have to file a claim (that may get rejected), have them mail you a pre-paid box (that you may have to pay to send back) and then wait for several weeks for actual service. Again I'm speaking from experience. Personally I'd look into building your own. It's nowhere near as complicated as you think (I know, I bench built hundreds of PC's as my first job after the Army), it's cheaper and you'll get exactly what you want.

 

[TheHyb]

That power supply is not a good idea. I honestly would cancel my order as its cyber power and I would not play around with money like that. If you don't want to build it yourself get a PC from micro center

 

[NickMulder200]

Cyberpower is definitely not the most revered system manufacturer in the PC world and I've seen way too many horror stories to recommend that you buy from them. They build PCs on an assembly line and are not known for quality control. You also don't need the 6700K, and the liquid coolers that Cyberpower uses are junk. You can build your own and get a much better rig without the bloatware or unnecessary junk installed:

Yeah I've heard some really bad ones but also really good ones. I chose them because my friend had two successful purchases and because I didn't know about this PCPartPicker. Also because I have little experience building and setting up a new computer. I also need a monitor. it will cost me extra for a monitor. I'm very tempted to cancel my order but as long as nothing is defective I made out with a pretty good deal. It's been a week if they don't at least ship it in the next 6 days I'll most likely cancel my order and go with your method. Thanks for the input.

 

[NickMulder200]

As for your build specs you don't need liquid cooling; especially if your not over clocking. And pairing up an i7 6600k CPU with a GTX 1060 is going to be a waste of money unless you're going to do a lot of streaming or something. If you're just going to do 1080p gaming on high or ultra settings an i5 6600 with either a GTX 1060 or 1070 will be more than enough and I'm using an i5 6600k/GTX 1070 setup myself.

So I could have probably saved money and still ran high end games on 1080p ultra settings.. That's unfortunate. I should have made a post here far before making any decisions. I didn't want to miss my Black Friday window. I'm also entirely too impatient. thanks for your input!

 

[mjslakeridge]

Since they didn't give the Brand/model of the PSU, it is likely to be of low quality. When (if) you do get the pc, let us know the specifics of the PSU so we can recommend whether you need to replace it. A crappy PSU could fail and take out other components with it, whereas a quality one will have the necessary protections built in. You are always going to pay more to have someone else build the PC, due to their labor costs, overhead, and profit margin, but I don't think you got a terrible deal.

 

[NickMulder200]

Since they didn't give the Brand/model of the PSU, it is likely to be of low quality. When (if) you do get the pc, let us know the specifics of the PSU so we can recommend whether you need to replace it. A crappy PSU could fail and take out other components with it, whereas a quality one will have the necessary protections built in. You are always going to pay more to have someone else build the PC, due to their labor costs, overhead, and profit margin, but I don't think you got a terrible deal.

I really don't mind paying a little extra to have someone that knows what they're doing build it and set it up to where I can just turn it on and go. I'll definitely return with my experiences and info on the PSU. I noticed myself it was the one thing they weren't specific about. Thanks.

 

[Jeff Kaos]

Since they didn't give the Brand/model of the PSU, it is likely to be of low quality. When (if) you do get the pc, let us know the specifics of the PSU so we can recommend whether you need to replace it. A crappy PSU could fail and take out other components with it, whereas a quality one will have the necessary protections built in. You are always going to pay more to have someone else build the PC, due to their labor costs, overhead, and profit margin, but I don't think you got a terrible deal.

I really don't mind paying a little extra to have someone that knows what they're doing build it and set it up to where I can just turn it on and go. I'll definitely return with my experiences and info on the PSU. I noticed myself it was the one thing they weren't specific about. Thanks.

Don't beat yourself up because you're still getting a pretty solid system with a bunch of games, peripherals and a 24" monitor for a fairly good price; in my opinion. And yeah the PSU is probably going to be low quality but it will run the system out of the box. I've been running the entry level CyberPower system I bought back in late 2013 with the same crappy PSU it came with without any problems. I mean CyberPower has been around for a while and even though they may not have a great rep (personally I never heard anything all that bad about them) they wouldn't be in business if they sold systems that fried. If I were you I'd hook up the system, install your games and have some fun. Post your specs here and ask what sort of PSU you should get for those specs and order one when you have some extra cash. And look at it like this: replacing the PSU is sort of a "low to medium" level upgrade and if you're not comfortable building a whole system from scratch installing a new PSU will give you some experience and confidence so that when you're ready for a new system you'll be more open to building it yourself.

 

[NickMulder200]

Thanks a lot. You've made me feel better. Naturally when you spend a large chunk of money and don't get what you payed for you give a bad review. Most people don't go out of there way to give good reviews. I agree with you, they wouldn't be as wildly successful if even 3/10 systems get faulty parts. They've updated me it's built and it's gone through their 24 hour quality control. I think they'll ship tomorrow. I also think they ship from California I just went with standard ground so I'm hoping it shows up in the next six or seven days and I'll for sure return with what happened. If I have to go through a nightmarish ordeal I'm sure I'll be making angry posts everywhere.

 

[NickMulder200]

For anyone that cares: I had yet another delay on my order, I finally got my computer in yesterday. So far, I can just start it up and play all high end games with no issues. I don't particularly know what to look for and my friend tells me there must be something wrong with my system because my frame rate seems to be way under what it should be. (according to him). despite taking nearly two months to finally ship me my product, I personally see no issues with the system itself. I've put it under a pressure test (to the best of my ability) and I find no issue. Shipping was a mess, they just tossed it all in a box and shipped it which was my worst fear. My RGB light strip was carelessly thrown in, which wasn't important to me. Perhaps I lucked up, they took little care with packing/shipping my order. My rig works 100% from boot. the "free" mouse and keyboard are complete trash. Basically every "freebie" is garbage. I'm worried about my low frames, and a few things, but overall I'm satisfied.

 

[mjslakeridge]

Nearly two months to receive your computer? Wow, at least you have it now. Sounds like your friend knows a little bit about computers. Perhaps you could have him help you disable some unnecessary startup items, and disable any bloatware that Cyberpower may have installed on the computer. Did you get a chance to note the make and model # of the PSU?

Also, you should download CPU-Z to verify the various components of your build, to make sure you got the parts you ordered (CPU, RAM, Motherboard, GPU, etc.)