loosing usb ports

[itamarbenari]

hello good ppl. i hv a Thinkpad E530 machine. Some time after reboot the external drive is lost. Have done the followings: checked the

 

[itamarbenari]

additional info: usb mouse has no problem, only the external drive disappears. Have bought a new one (SSD) but it also "disappears")

 

[SkyNetRising]

USB controller might be turning off to save power.

Open Device Manager, USB controller section,
click on your USB device properties, Power Management and
uncheck checkbox "Allow the computer to turn off this device to save power".

 

[rgd1101]

MERGED QUESTION
Question from itamarbenari : "lost usb port"

hello good ppl. i hv a Thinkpad E530 machine, running on Win 10. Some time after reboot the external drive is lost. Have done the following: checked the available drivers (were updated). deleted all the usb drivers, removed the battery and later rebooted. hv unchecked the usb power management boxes. i did not mess with Regedit. Not familiar enough. any suggestions please? thank you. tomy

additional info: usb mouse has no problem, only the external drive disappears. Have bought a new one (SSD) but it also "disappears")

 

[itamarbenari]

thank u SkyNetRising hv done that, as i said on my second post (the first post went off unintentionally)