Losing internet all the time, but it's only my pc...

[Mossen]

Hi there...
So my problem is I lose my internet on my desktop. However, to get it back I have to navigate to networkconnections and deactivate my Ethernet connection, then activate it again. and 8/10 times, I have to do it twice to get my internet back. If I don't deactivate/activate, I won't get my internet back again.
My motherboard is a MSI P67A-G45 / MSI ms 7673.
Yesterday I tried to uninstall my network drivers, but since this is an old a** motherboard, there's no drivers for Win10 on their website. Searching Google didn't help me much either. So I rebooted my pc and had internet again (Even though it usually doesn't work without drivers).
I hope someone can help me, because it's really tiring to lose the connection all the time.

Best Regards - Me.

 

[Ralston18]

Wired via the motherboard's built-in network adapter - correct? Any specific error messages?

Try another known working ethenet cable to (or two) start with.

Try to connect to another LAN port on the router.

Try the built in Windows network troubleshooting tool.

Failing the above can you obtain, install, and configure a USB to ethernet adapter? Or a PCIx ethernet card?

Determine if another adapter restores stable connectivity. Be sure to disable the motherboard's ethernet port.

 

[Mossen]

Wired via the motherboard's built-in network adapter - correct? Any specific error messages?
Yes, the built-in adapter. I will check for any errors next time I lose connection, but it's really unpredictable when it happens.

Try another known working ethenet cable to (or two) start with.
It works in my laptop without problems.

Try to connect to another LAN port on the router.
I will try that.

Try the built in Windows network troubleshooting tool.
Couldn't connect to DNS Server last time I tried, if I remember correctly.

Failing the above can you obtain, install, and configure a USB to ethernet adapter? Or a PCIx ethernet card?
I'll see if I can catch a PCIx Ethernet Card.

Determine if another adapter restores stable connectivity. Be sure to disable the motherboard's ethernet port.

I will update when I've tried the solutions 🙂

 

[Ralston18]

Regarding:

"Couldn't connect to DNS Server last time I tried, if I remember correctly."

Do doublecheck your DNS Server configuration - what IP's are being used?

Try Google at 8.8.8.8 and 8.8.4.4

 

[Mossen]

Regarding:

"Couldn't connect to DNS Server last time I tried, if I remember correctly."

Do doublecheck your DNS Server configuration - what IP's are being used?

Try Google at 8.8.8.8 and 8.8.4.4

So I tried that stuff with the 8.8.8.8 and 8.8.4.4, that didn't work.
I also swapped to another port on my router. That did not either, still losing connection occasionally.
I forgot to mention that I got 70up/70down or something like that, but on this pc I only get around 7-10 up- and download, that's quite annoying as well :/

 

[Ralston18]

What about errors?

Need to dig a bit deeper.

Use the Event Viewer to see what errors are being recorded when connectivity is lost.

Look for yellow or red icons just before or at the time connectivity is lost. You may need to search the various log folder some but no harm in looking. Take your time. Be aware that Event Viewer may take some time to present some of the logs especially if the log is lengthy.

Right clicking an entry will provide additional detail and explanation.

Hopefully you will be able to discover something else that is going on.

 

[Mossen]

What about errors?

Need to dig a bit deeper.

Use the Event Viewer to see what errors are being recorded when connectivity is lost.

Look for yellow or red icons just before or at the time connectivity is lost. You may need to search the various log folder some but no harm in looking. Take your time. Be aware that Event Viewer may take some time to present some of the logs especially if the log is lengthy.

Right clicking an entry will provide additional detail and explanation.

Hopefully you will be able to discover something else that is going on.

Sooo.... I found one error in the Event Viewer for the last 24 hours, and the timing was around the time I lost my connection. So I searched for the error ID on Google, since the error is written in Danish, and it's kinda tricky to translate.
Here's what I found on Google: https://www.windows10forums.com/articles/event-id-10016-distributedcom.47/
I don't know anything about computers when it's this deep, but could this potentially be my case?

 

[Ralston18]

Let's set aside that link for now..... Would be my last resort.

Revisit Event Viewer.

If connectivity was lost multiple times there should be more than one error and the times should be just before or at the time the connection was lost.

Longer logs may appear empty at first but then after some time will "fill in" and then you will see lots of entries.

Hopefully some consistent error will be found and then you can google for it as you did. However, do not immediately apply any given fix. The idea is to find some consistency in possible fixes and then apply only one at time.

Avoid any sites that want to download software or otherwise "fix" it. Those sites are likely to show up no matter what problem/error you are researching.

 

[Mossen]

Let's set aside that link for now..... Would be my last resort.

Revisit Event Viewer.

If connectivity was lost multiple times there should be more than one error and the times should be just before or at the time the connection was lost.

Longer logs may appear empty at first but then after some time will "fill in" and then you will see lots of entries.

Hopefully some consistent error will be found and then you can google for it as you did. However, do not immediately apply any given fix. The idea is to find some consistency in possible fixes and then apply only one at time.

Avoid any sites that want to download software or otherwise "fix" it. Those sites are likely to show up no matter what problem/error you are researching.

That one was basically the only one I could find, but I'll look for more, and right when it happens

 

[Mossen]

Let's set aside that link for now..... Would be my last resort.

Revisit Event Viewer.

If connectivity was lost multiple times there should be more than one error and the times should be just before or at the time the connection was lost.

Longer logs may appear empty at first but then after some time will "fill in" and then you will see lots of entries.

Hopefully some consistent error will be found and then you can google for it as you did. However, do not immediately apply any given fix. The idea is to find some consistency in possible fixes and then apply only one at time.

Avoid any sites that want to download software or otherwise "fix" it. Those sites are likely to show up no matter what problem/error you are researching.

So I just found the problem, I'm 99.999% sure: https://social.technet.microsoft.com/wiki/contents/articles/3336.event-id-1014-microsoft-windows-dns-client.aspx

Screenshot (It's in Danish...): http://imgur.com/a/nYaJS

 

[Ralston18]

Try Method 2 first (disable IPv6) if you do not receive IPv6 service.

Reboot and see if service stablizes.

Then Method 4 as the next step.

Do one at a time and allow for some between each fix. Maybe 2 or 3 reboots even.

As always be sure you have everything backed up and are able to restore your system if things go wrong.

Change only one thing at a time. Keep notes of what you do in case you need to undo something.

Then consider Method 1, Item 1.

However run this cmdlet first to see the current settings:

netsh interface tcp show global

From my system:

PS C:\Users\****> netsh interface tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : disabled
NetDMA State : disabled
Direct Cache Access (DCA) : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : none
ECN Capability : disabled
RFC 1323 Timestamps : disabled
Initial RTO : 3000
Receive Segment Coalescing State : disabled
Non Sack Rtt Resiliency : disabled
Max SYN Retransmissions : 2
TCP Fast Open : enabled

--------------

I see RSS and Autotuning. Not sure about "Taskoffload".

Will look for "show" for that.

 

[Mossen]

Try Method 2 first (disable IPv6) if you do not receive IPv6 service.

Reboot and see if service stablizes.

Then Method 4 as the next step.

Do one at a time and allow for some between each fix. Maybe 2 or 3 reboots even.

As always be sure you have everything backed up and are able to restore your system if things go wrong.

Change only one thing at a time. Keep notes of what you do in case you need to undo something.

Then consider Method 1, Item 1.

However run this cmdlet first to see the current settings:

netsh interface tcp show global

From my system:

PS C:\Users\****> netsh interface tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : disabled
NetDMA State : disabled
Direct Cache Access (DCA) : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : none
ECN Capability : disabled
RFC 1323 Timestamps : disabled
Initial RTO : 3000
Receive Segment Coalescing State : disabled
Non Sack Rtt Resiliency : disabled
Max SYN Retransmissions : 2
TCP Fast Open : enabled

--------------

I see RSS and Autotuning. Not sure about "Taskoffload".

Will look for "show" for that.

Sooo..... I've tried it all, not method 4 correct however. I couldn't do that last steps, configuration didn't bring me to where I needed to be.
So it didn't work.
I haven't lost connection the last 24 hours almost. However, my internet is still slow as you know... and we're running 70/70 fiber connection, but I'm only getting about 10 on both. If I reboot it goes up to 70 for a short moment, but then slows down to 10.

If there's anything else you think I can do to fix it, I would be really happy 😀