Question Lost or misplaced my Epson scanner disk

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Novel8

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Jul 22, 2013
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After a crash with win 7, i had to reinstall it and now found out that i had to reinstall the software for it. I either lost or misplaced my disk for it and tried the Epson site for support but during a search there, it could not list it, but asked for my email and agree to promotional notices, which i did not want, so i decided to say No . Is there anyway that i can get my scanner to be usable again...it worked flawlessly up to the crash. The model is Epson Perfection V30/V300 photo scanner.
 
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COLGeek said:
Did you look here?

https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V30/s/SPT_B11B193141
Click to expand...
Thank u. Since my o p. i found my disc and reinstalled it, but for some reason i cannot get the scan to start, even trying the troubleshooter. I checked your link and its confusing, they keep repeating the downloads, I was wondering shouldn't all the files, including Twain driver be included in the disc that came with it? I don't recall when i first bought this scanner, that i had to download separately a twain driver, and it has been working fine ever since.
 
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Novel8 said:
Thank u. Since my o p. i found my disc and reinstalled it, but for some reason i cannot get the scan to start, even trying the troubleshooter. I checked your link and its confusing, they keep repeating the downloads, I was wondering shouldn't all the files, including Twain driver be included in the disc that came with it? I don't recall when i first bought this scanner, that i had to download separately a twain driver, and it has been working fine ever since.
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The single file likely contains all of the drivers and utility needed. Have you tried installing it?

Also, a restart is likely required afterward to initialize the old Twain drivers (IIRC).
 
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COLGeek said:
The single file likely contains all of the drivers and utility needed. Have you tried installing it?

Also, a restart is likely required afterward to initialize the old Twain drivers (IIRC).
Click to expand...
Yes, i tried to install it, but windows doesn't acknowledge it. It powers on and i did try reboot to no avail. I found a twain file under windows\sys folder though. Don't know if its windows gratis or came from my disc.
 
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Uninstall everything completely. Most times installs fail because they look for installed driver versions and skip those entirely if found, not a clean install. The issue with that is if the registry link is broken or the file is corrupted, the installer doesn't care, the version is there.

So to get a full, clean install of every driver, and it's corresponding links and addresses usually requires a clean start, not an over-installation.
 
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Novel8 said:
Yes, i tried to install it, but windows doesn't acknowledge it. It powers on and i did try reboot to no avail. I found a twain file under windows\sys folder though. Don't know if its windows gratis or came from my disc.
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COLGeek said:
Back in the day, you installed the drivers/utility before connecting the device. Have you tried physically disconnecting the device while the PC is on and then reconnecting it?
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Right on! I removed the cables as u suggested and the cables and installed the software, reconnected the cables and all went well again...thanks to all here.
 
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