Lost password for acer5570Z

stilljojo

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Dec 8, 2010
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Can anyone help me. A friend gave me a computer that belonged to her son who is now deceased. It was password protected and will not allow access (vista).
It is a Acer 5570Z. There is no cds or any manuals or paperwork. I thought maybe I could do a factory restore but cant seem to locate it..I was able to get into bios but did not see anything pertaining to a factory reset..any suggestions??? My knowledge is very limited on the workings of the inside of a puter. My own computer I have restored to factory specs several times in the past..but I can't seem to do it with this one..any help anyone?
 

stilljojo

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Dec 8, 2010
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18,510
Thank you for all advice...my son took the computer home with him and on his third attempt was able to guess the lost password..it was " user"...and we have since disabled the password function and the computer works fine. The Geek Squad was going to charge me $139 plus the cost of a new start up cd..so I totally lucked out this time...thanks
 

stilljojo

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Dec 8, 2010
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For future reference: http://ophcrack.sourceforge.net/

I did read about Ophcrack but when I tried to burn the disc required to use Ophcrack, for some reason, it would not run. .most likely an error on my part during the burning process. And hopefully I will never have this issue again.

BYW I read many positive remarks on various sites for Ophcrack!