Mar 25, 2020
7
0
10
0
Hello, and sorry for my poor english.
----------------------------------------------
My pc specs:
Ryzen 5 2600.................WD 250 GB ssd
B450 aorus elite (F51 bios version, REV 1.0) ............1tb hard disk
rx 590 nitro +
Riotoro onyx 650 W
3000 mHz ram g.skill aegis 2x8Gb ( GSkill F4-3000C16D-16GISB ; https://www.amazon.it/GSkill-F4-3000C16D-16GISB-Memoria-DDR4-3000/dp/B01HFR8R2S )


----------------------------------------------
I'm experiencing a several blue screens, recently i updated my bios to the last version. I'm not on OC (i don't even know how to do it) i have only my ram settings to 3000 mHz but there were blue screens even before this ram setting.
What i've already done: reinstall windows 10 (x3), memtest check for 6 hour for each ram (last summer, with 0 errors,i've tested rams individually only in their usual slots)
Here all the informations:
Minidumps: https://drive.google.com/open?id=1P9OJ_ImjACzW2vac5TtXW7w30Sc67pci

All the error images:
https://ibb.co/XVF1gMB
https://ibb.co/9NSQy0N
https://ibb.co/JscDw4z
https://ibb.co/HxJRqnx

Edit:
I did a memtest, here the reports : https://ibb.co/0FPZMj2 and https://ibb.co/qxWtxYC

Thank you.
 
Last edited:

alceryes

Distinguished
When is it bluescreening/crashing? How often? Can you recreate the BSOD 100% of the time?

Take your memory down to stock speeds for testing. Also, what's the MHz speeds of your GPU (mem and GPU core)?

I've recently started relying on RealBench for some solid stress testing but, before we even get to that, your system should be stable for at least a day, at stock speeds, while performing whatever function normally causes the BSOD.
 
Reactions: TheDrew

Colif

Win 10 Master
Moderator
3 of those can be driver errors. NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause. Who crashed and Blue screen viewer often blame it as it was what crashed, its just the victim.

The last one, 0xc000021a, is not like the others. I may have code wrong but it appears it was a https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xc000021a--winlogin-fatal-error

This error occurs when a user-mode subsystem, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), has been fatally compromised and security can no longer be guaranteed. In response, the operating system switches to kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, this is one of the few cases where the failure of a user-mode service can shut down the system.

Mismatched system files can also cause this error. This mismatch can occur if you have restored your hard disk from a backup. Some backup programs might skip restoring system files that they determine are in use.
try this to fix last one
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

I have sent a copy of the dump files to a friend.
 
Reactions: TheDrew
Mar 25, 2020
7
0
10
0
When is it bluescreening/crashing? How often? Can you recreate the BSOD 100% of the time?

Take your memory down to stock speeds for testing. Also, what's the MHz speeds of your GPU (mem and GPU core)?

I've recently started relying on RealBench for some solid stress testing but, before we even get to that, your system should be stable for at least a day, at stock speeds, while performing whatever function normally causes the BSOD.
After i updated my bios like 1/2 moths ago i had maybe 1 or 2 bsods and nothing more. One/two days ago I started having a lot of blue screens (like 4 in 10 minutes), and i updated my bios to the last version.
Usually i got bsods when i use my browser( chrome) but it happens even when i'm not doing nothing with my pc.

My video card is a RX 590 nitro plus (8 GB), i don't know where to find the MHz speeds of my GPU, maybe this can help https://ibb.co/3Y5FMds (it's sapphire trixx, i use it to control the gpu).

I did even another memtest ( single RAM per time), here there are the reports: https://ibb.co/0FPZMj2 and https://ibb.co/qxWtxYC
 
Last edited:
Sep 17, 2019
9
1
15
0
I had all the same problems, but memtest gave me 6900+ errors, my ram wouldn't work on the other 2 slots, replaced my ryzen 2600x, they tested it and the imc (internal memory controller) was defective. BSOD's stopped today when I deleted nvidias drivers and downloaded the drivers from ASUS's site for my rtx 2060 super, it's an outdated driver, but it works, later I'm gonna try with the latest driver again. The BSOD's are 100% gone since I couldn't even run Apex legends for a full game, sometimes it crashes in menu too and menu is very laggy when I first run the game, it stutters like crazy, sound also. If it's still gonna crash with the latest driver I'm gonna ditch the stupid rtx.

For me, the NTOSKRNL.exe was at fault, I could recreate it every single time and running driver verifier selecting only 3rd party drivers, no windows drivers the pc couldn't even boot to windows successfully lol so it was that, but it's still bugging me, what if it's not the gpu?
 
Reactions: TheDrew

gardenman

Admirable
Moderator
Hi, I ran the dump file(s) through the debugger and got the following information: https://soppiestnoise.htmlpasta.com/
File information:032420-7984-01.dmp (Mar 24 2020 - 04:13:44)
Bugcheck:ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (FC)
Probably caused by:memory_corruption (Process: Registry)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 41 Sec(s)

File information:032320-8359-01.dmp (Mar 23 2020 - 11:04:02)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:*** WARNING: Unable to verify timestamp for Unknown_Module_0000000000000000
Probably caused by:Unknown_Image (Process: ?)
Uptime:0 Day(s), 3 Hour(s), 00 Min(s), and 42 Sec(s)

File information:032320-8281-01.dmp (Mar 23 2020 - 12:07:13)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:0 Day(s), 1 Hour(s), 02 Min(s), and 48 Sec(s)

File information:032320-11593-01.dmp (Mar 23 2020 - 07:57:09)
Bugcheck:MEMORY_MANAGEMENT (1A)
Driver warnings:*** WARNING: Unable to verify timestamp for Unknown_Module_0000000000000000
Probably caused by:Unknown_Image (Process: ?)
Uptime:0 Day(s), 3 Hour(s), 52 Min(s), and 14 Sec(s)
Motherboard: B450 AORUS ELITE
I'm not sure which version (revision) of the MB that you have so I can't check for BIOS updates. You have BIOS version F51 installed.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Last edited:
Reactions: TheDrew
Mar 25, 2020
7
0
10
0
Hi, I ran the dump file(s) through the debugger and got the following information: https://soppiestnoise.htmlpasta.com/
File information:032420-7984-01.dmp (Mar 24 2020 - 04:13:44)
Bugcheck:ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (FC)
Probably caused by:memory_corruption (Process: Registry)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 41 Sec(s)

File information:032320-8359-01.dmp (Mar 23 2020 - 11:04:02)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:*** WARNING: Unable to verify timestamp for Unknown_Module_0000000000000000
Probably caused by:Unknown_Image (Process: https://www.google.com/search?q=)
Uptime:0 Day(s), 3 Hour(s), 00 Min(s), and 42 Sec(s)

File information:032320-8281-01.dmp (Mar 23 2020 - 12:07:13)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:0 Day(s), 1 Hour(s), 02 Min(s), and 48 Sec(s)

File information:032320-11593-01.dmp (Mar 23 2020 - 07:57:09)
Bugcheck:MEMORY_MANAGEMENT (1A)
Driver warnings:*** WARNING: Unable to verify timestamp for Unknown_Module_0000000000000000
Probably caused by:Unknown_Image (Process: https://www.google.com/search?q=)
Uptime:0 Day(s), 3 Hour(s), 52 Min(s), and 14 Sec(s)
Motherboard: B450 AORUS ELITE
I'm not sure which version (revision) of the MB that you have so I can't check for BIOS updates. You have BIOS version F51 installed.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
Thank you, yes i have the f51 version
 
Mar 25, 2020
7
0
10
0
I had all the same problems, but memtest gave me 6900+ errors, my ram wouldn't work on the other 2 slots, replaced my ryzen 2600x, they tested it and the imc (internal memory controller) was defective. BSOD's stopped today when I deleted nvidias drivers and downloaded the drivers from ASUS's site for my rtx 2060 super, it's an outdated driver, but it works, later I'm gonna try with the latest driver again. The BSOD's are 100% gone since I couldn't even run Apex legends for a full game, sometimes it crashes in menu too and menu is very laggy when I first run the game, it stutters like crazy, sound also. If it's still gonna crash with the latest driver I'm gonna ditch the stupid rtx.

For me, the NTOSKRNL.exe was at fault, I could recreate it every single time and running driver verifier selecting only 3rd party drivers, no windows drivers the pc couldn't even boot to windows successfully lol so it was that, but it's still bugging me, what if it's not the gpu?
How did you test your rams? My slot are 1---2---3---4 and i use only the number 2 and 4 so i tested individually the ram in the slot number 2, then i removed it and tested individually the other ram in the slot number 4. I didn't test my rams in the other slots, and never both at the same time. In your case if it's not the gpu i wouldn't know what to do.. i'm starting to think that windows is garbage..
My pc is even new cause i bought all the components last summer..
 
Mar 25, 2020
7
0
10
0
3 of those can be driver errors. NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause. Who crashed and Blue screen viewer often blame it as it was what crashed, its just the victim.

The last one, 0xc000021a, is not like the others. I may have code wrong but it appears it was a https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xc000021a--winlogin-fatal-error



try this to fix last one
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

I have sent a copy of the dump files to a friend.
Thank you i did the sfc and the restore health procedure, i found 0 issues.
 

Colif

Win 10 Master
Moderator
I wonder where dump file 32520 went, it was the odd error

there is only one version of motherboard and he has latest bios.

Its difficult to tell from driver dates if you have latest AMD chipset drivers as some are newer than whats on Gigabyte site. I don't think this is part of the GPU drivers -
Sep 11 2019 AMDPCIDev.sys Advanced Micro Devices PCI Device driver
but the newest AMD chipset driver on website is July. And it looks like a motherboard driver. I don't think its the problem, just thinking out loud.

Two unknown module errors makes me curious. Its like the pc can't recognise some parts.

is your ram listed on the QLV list on motherboard website? I can see code is F4-3000C16-8GISB - https://www.gskill.com/product/165/185/1535968498/F4-3000C16S-8GISBAegis-DDR4DDR4-3000MHz-CL16-18-18-38-1.35V8GB-(1x8GB) but I have to admit I don't know what cpu family the 2600 is part of - https://www.gigabyte.com/au/Motherboard/B450-AORUS-ELITE-rev-10/support#support-doc and there are a few to choose from.

is there a newer version of this as its pre win 10
Mar 30 2015Hamdrv.sysLogMeIn Hamachi Virtual Miniport driver
 
Mar 25, 2020
7
0
10
0
I wonder where dump file 32520 went, it was the odd error

there is only one version of motherboard and he has latest bios.

Its difficult to tell from driver dates if you have latest AMD chipset drivers as some are newer than whats on Gigabyte site. I don't think this is part of the GPU drivers -
Sep 11 2019 AMDPCIDev.sys Advanced Micro Devices PCI Device driver
but the newest AMD chipset driver on website is July. And it looks like a motherboard driver. I don't think its the problem, just thinking out loud.

Two unknown module errors makes me curious. Its like the pc can't recognise some parts.

is your ram listed on the QLV list on motherboard website? I can see code is F4-3000C16-8GISB - https://www.gskill.com/product/165/185/1535968498/F4-3000C16S-8GISBAegis-DDR4DDR4-3000MHz-CL16-18-18-38-1.35V8GB-(1x8GB) but I have to admit I don't know what cpu family the 2600 is part of - https://www.gigabyte.com/au/Motherboard/B450-AORUS-ELITE-rev-10/support#support-doc and there are a few to choose from.

is there a newer version of this as its pre win 10
Mar 30 2015Hamdrv.sysLogMeIn Hamachi Virtual Miniport driver
I dind't find my rams in the QVL , the architecture is the Pinnacle Ridge. I'm going to install all the driver from the gigabyte website...In these days i had only a blue screen once (another kernel error).
 
Last edited:

ASK THE COMMUNITY

TRENDING THREADS