Loud buzzing noise from audio and pc freeze/crash when playing high intensity games.

[Surzilla]

So I built a new high specs pc 2 weeks ago, and the last few days it's crashing about twice daily while gaming. It just freezes with a loud buzzing noise, coming from my headphones, not from the internal hardware. It has happened in GTA V, Mirror's Edge Catalyst and DiRT Rally, so it's not an issue of 1 game only. I monitored the temperatures of my GPU and they're about 55 degrees Celsius when in-game, which is alright (I think). So I wonder where this comes from and I'm worried as this is a new pc.

I also just noticed that there is a silent continuous background buzzing when in a game's pause menu (when there are no SFX or music sounds covering it) and the sound gets higher or lower when I change my graphics settings, which I think is really strange behavior but maybe it could point in the way of what the origin of the problem is.

Specs: https://pcpartpicker.com/user/Surzilla/saved/ (I know there is an incompatibily between the CPU and motherboard, but I did the necessary BIOS update)

Any help is hugely appreciated, so thanks in advance!

 

[JamesSneed]

Sounds like you may have a ground issue or possibly related to an OC. Something pretty common is leaving one of the motherboard screw standoffs in place where there is no hole.

If you are overclocking the CPU and/or GPU revert everything back to stock to verify it is not OC related.

 

[Surzilla]

Sounds like you may have a ground issue or possibly related to an OC. Something pretty common is leaving one of the motherboard screw standoffs in place where there is no hole.

If you are overclocking the CPU and/or GPU revert everything back to stock to verify it is not OC related.

I'm not overclocking. So I have to check if there are any loose screw standoffs on the motherboard? I'm not sure how that can happen since the motherboard's positioned vertically but I'm probably understanding you wrong. And if it's a grounding issue, wouldn't I also have trouble while not in-game?

 

[JamesSneed]

Sounds like you may have a ground issue or possibly related to an OC. Something pretty common is leaving one of the motherboard screw standoffs in place where there is no hole.

If you are overclocking the CPU and/or GPU revert everything back to stock to verify it is not OC related.

I'm not overclocking. So I have to check if there are any loose screw standoffs on the motherboard? I'm not sure how that can happen since the motherboard's positioned vertically but I'm probably understanding you wrong. And if it's a grounding issue, wouldn't I also have trouble while not in-game?

Yeah it would happen when not in game as well. I must have misread what you meant. So only time you have any issues, buzzing, or crashes is during gaming?

Can you run the following. It could very well be your graphics card or power supply. Prime 95 will stress the CPU but uses no GPU resources so if it crashes I would suspect the power supply. The memtest only tests RAM and if it fails you will have a bad stick of memory(bad memory could cause the prime95 fail too but if the mem test fails it is going to memory related) . If both pass I would suspect a faulty graphics card.

Memtest64 - Only memory https://www.techpowerup.com/memtest64/
Prime95 - SMAT FTT's test for 30 minutes https://www.mersenne.org/download/

 

[Surzilla]

Sounds like you may have a ground issue or possibly related to an OC. Something pretty common is leaving one of the motherboard screw standoffs in place where there is no hole.

If you are overclocking the CPU and/or GPU revert everything back to stock to verify it is not OC related.

I'm not overclocking. So I have to check if there are any loose screw standoffs on the motherboard? I'm not sure how that can happen since the motherboard's positioned vertically but I'm probably understanding you wrong. And if it's a grounding issue, wouldn't I also have trouble while not in-game?

Yeah it would happen when not in game as well. I must have misread what you meant. So only time you have any issues, buzzing, or crashes is during gaming?

Can you run the following. It could very well be your graphics card or power supply. Prime 95 will stress the CPU but uses no GPU resources so if it crashes I would suspect the power supply. The memtest only tests RAM and if it fails you will have a bad stick of memory(bad memory could cause the prime95 fail too but if the mem test fails it is going to memory related) . If both pass I would suspect a faulty graphics card.

Memtest64 - Only memory https://www.techpowerup.com/memtest64/
Prime95 - SMAT FTT's test for 30 minutes https://www.mersenne.org/download/

I was just thinking, the crashes started happening when I installed my SSD about a week ago. Before that, my OS and drivers were installed on my HDD. Now my SSD is my boot device. I'm not sure if I installed all the drivers again to my SSD so I did that again. When in the pause menu in a game now, I don't hear the buzzing noise. I'll play a bit and see if it still crashes. Otherwise I've just been stupid by not installing all the drivers to my booting device. (Could that be it, though?)

 

[Surzilla]

It just crashed again, so the drivers aren't the problem. I'll run the memory and CPU tests.

 

[Surzilla]

Sounds like you may have a ground issue or possibly related to an OC. Something pretty common is leaving one of the motherboard screw standoffs in place where there is no hole.

If you are overclocking the CPU and/or GPU revert everything back to stock to verify it is not OC related.

I'm not overclocking. So I have to check if there are any loose screw standoffs on the motherboard? I'm not sure how that can happen since the motherboard's positioned vertically but I'm probably understanding you wrong. And if it's a grounding issue, wouldn't I also have trouble while not in-game?

Yeah it would happen when not in game as well. I must have misread what you meant. So only time you have any issues, buzzing, or crashes is during gaming?

Can you run the following. It could very well be your graphics card or power supply. Prime 95 will stress the CPU but uses no GPU resources so if it crashes I would suspect the power supply. The memtest only tests RAM and if it fails you will have a bad stick of memory(bad memory could cause the prime95 fail too but if the mem test fails it is going to memory related) . If both pass I would suspect a faulty graphics card.

Memtest64 - Only memory https://www.techpowerup.com/memtest64/
Prime95 - SMAT FTT's test for 30 minutes https://www.mersenne.org/download/

Did the tests, not a single problem encountered.

 

[JamesSneed]

Then short of taking it to a shop to diagnose it is likely your graphics card that is having an issue / faulty.