Low amd gpu usage 7970

[automiclivewire]

Hello,
I am having a massive issue with my recently bough 7970 gpu, I have a phenom x6 1090t CPU, 8gb Kingston hyperx ram and a 1000w psu and still in crysis 2 for example I can only pull around 25 fps, it said my gpu usage is only at 55-60%. Help much appreciated

I am new to this forum so I'm sorry if this has already been posted

 

[bigshootr8]

Curious what does your CPU usage say? I'm thinking something can be going on with that but to be sure I'm asking the usage.

 

[amateur1337]

your cpu is bottlenecking your 7970...get i5 and forget all the problems lol

 

[bigshootr8]

Well lets wait till he come back with his results but yea that is what I'm feeling is going on. With your CPU I would say a 660Ti would be about where I would expect your CPU to do well with.

 

[automiclivewire]

Thank you for the help an support so far, how do I check the CPU usage sorry? And also could I maybe void the bottle neck by overclocking my 1090t? Another thing is that on crysis 2 for example the card fluctuates from 30 fps to 60, so that was around 35-40% usage to 80-90% in the same area of the game? It fluctuates when I leave it or look at a certain area for a while,

Thank you for all the help and support so far guys and u won't be able to test the solutions out until later in today so sorry for the late results

 

[bigshootr8]

First download this.
MSI afterburner
http://event.msi.com/vga/afterburner/download.htm
and
HWinfo64
http://www.hwinfo.com/download64.html

 

[automiclivewire]

Thank you very much, I will try this as soon as I get home and ill get back to you guys maybe it's a windows 8 issue as I've had many problems with windows 8 in regards to gpu issues?

 

[bigshootr8]

I did those all by myself by the way well I used a program called snagit amazing program. It may be a windows 8 issue I've seen some wonky things with windows 8 on the forums.

 

[automiclivewire]

Well I give you applauds that must've taken a while to do! Lol and I have my windows 7 home premium 64bit with license that I could try, will install tonight and try all of your suggestions, thank you, will keep you posted

 

[bigshootr8]

Well worse comes to best do that Thumbs down for windows 8 use the CD/DVD as a Christmas ornament

 

[automiclivewire]

phahaha I have just tried that software and it shows my cpu usage as 54% and the gpu as around 50% in the same area, maybe it could be an issue with windows 8? not too sure myself to be honest :/

*update* I have tried an oveclock on the cpu and gpu but it hast made a difference really, maybe it is the card? I ave installed win 7 64 bit and it still seems to be running the same, I can only pull and average of 50 fps on jc 2 maxed?!?

 

[bigshootr8]

There a CPU then just the clock speed the architecture and cache. How far did you overclock to? Also, what is JC 2?

 

[automiclivewire]

There a CPU? I've got my 1090t at 4ghz stable and I've tried windows 7 but the problem persists, and jc2 is just cause 2

 

[bigshootr8]

Are there any other games that you may have that you can test? Also, one way you can check for a CPU bottleneck is when you turn down the settings if the frames stay consistent.

 

[automiclivewire]

I have tried hitman absolution which I got with the are itself and I get an average fps of 25 :/ I'm getting really pissed off now, and when I lower the setting the fps increases

 

[bigshootr8]

Is it possible you aren't running it in a 16x slot I know it may be a weird question just trying to eliminate everything.

 

[automiclivewire]

Lol I am, I don't know what todo now

 

[automiclivewire]

Also when I first installed my gpu I was getting artifacting across the screen, in the bios splash screen and windows, It was so bad I could only see green but I managed to reinstall windows and the artifacting vanished, don't know if that is of any help :/

 

[bigshootr8]

If you received any form of artifacting it would set up red flags for me. Is it still possible for you to exchange your card for a new one to see if that would set things right. I just feel like getting artifacts would push me into throwing the card back at where you bought it and ask for a new one.

 

[automiclivewire]

I think that I still can get a replacement, but I get no artifacting now what so ever :/ also I notice the random fps and bad performance spikes only occur in dx11, maybe the card is faulty I'm not too sure. There's not much anyone else can do now because the CPU is not bottlenecking and everything else seems in check, it all points to the gpu thanks for all your help and support man, really appriciate it

 

[bigshootr8]

Well it is possible that the card has a defect. You for that short period of time were experiencing artifacts which means the card may have been damaged in some way. I'm sorry your GPU has been giving you as many issues as it has. All I want is your solution to work best for you. There is no reason why your card should be providing you the results it is currently. I would try to get a replacement ASAP before time runs out before you have to go through the manufacture *which sucks*.

 

[bigshootr8]

And you are welcome hopefully this gets solved soon for you. I know this must be infuriating I would be in a store right now demanding a replacement or refund.

 

[automiclivewire]

Thank you for all the suggestions, my entire pc seems to be running fine apart from the gpu, would you think that this could be a hardware error as novatec said they will test the gpu on their machine but if its fine on that then I will be getting the same card back

 

[bigshootr8]

I think them testing on there machine I would want to be there and see it. I wouldn't want to just take there word that they tested it and it worked. Is this a online company or a store that you purchased from.

 

[automiclivewire]

They have various store dotted around the UK but as I don't live near a store I purchased the card online :/ extreamly frustrated with these issues, this is giving me more headache than my crossfire problems on my 6870x2