[SOLVED] Low FPS on high settings - Brand new RTX 3080 & Ryzen 5800X build

thecolmbrennan

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Aug 26, 2016
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Upgraded my PC, but did a clean wipe and everything is brand new except for my harddrives which are a 1TB Samsung 870 EVO PRO for my OS and a WD 1TB for storage. Reason for my upgrade was I had a GTX 1080 and a very old CPU which wasn't cutting it anymore. So, did basically a full upgrade, I intend to get a M2 drive soon to replace my SSD as my main drive. I need a fresh windows install on my existing SSD however.

OS:
Windows 10 Professional

Current motherboard:
ASRock B550M Steel Legend mATX motherboard

New parts are as follows:
EVGA RTX 3080 FTW
32GB PNY XLR8 RGB DESKTOP GAMING DDR 3200MHz
EVGA SuperNOVA 1000W G5 80+ Gold Full Modular Power Supply
AMD Ryzen 5800X 8 Core
Corsair Hydro Series H60 V2 all-in-one liquid Cooling 120mm radiator

My GPU doesn't go above 75'-80'C even when pushing it, and my CPU rarely goes above 70'C.

Regards my actual issue, I'm clearly not getting the peformance I was expecting. With Ray Tracing enable even on low on WoW Shadowlands or Cyberpunk my frames go below 60fps. I'm able to play most games on nearly ultra on resolution 2560x1440 and I get about 100fps or less. If I MAX out graphics settings I'm lucky to get above 60, easily 40-50s when things are hitting the fan in terms of particles etc.

I've checked and in my BIOS everything is set to auto detect and my RAM is set to auto 3200Mhz etc.a I'm unsure what's causing the performance to dip far below what I expected. Checking the recommended specs for games that can run at max settings at 4K I meet all the minimum requirements, and I'm not even trying to run 4K but I'm getting low FPS.

Another issue I only discovered today, if I am running YouTube and then I go to open the sports video app I pay for to watch football I get a CPU error and the PC turns off. It doesn't do this any other time, only when I've got these two different web browser based video streaming websites open...I can't seem to replicate it elsewhere. Here is an example of a Windows Event Viewer of the error, it seems like maybe a CPU error?

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 2

The details view of this entry contains further information.


I've checked all PCI-E cables etc where possible to ensure nothing is loose but can't see any issues.

Would like to figure out myself if potentially a part is faulty, but unsure what to check next.

Cheers
 

madchemist83

Distinguished
Interesting. Also btw I am having BSOD issues on very similar system 5800x and 3080 after migrating Windows from SSD to M2. Trying to reinstall. Had a great performance prior to that however. With overclocked ram, cpu and gpu.
We might have to work together on this one :)
 
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thecolmbrennan

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Aug 26, 2016
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Yeah, I can re-create the crash if I open Youtube and Netflix, or Netflix and Prime. Meanwhile having multiple tabs of one video website is fine (multiple youtube for example). Very strange. Same error below:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 12

The details view of this entry contains further information.

+System

-Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID18

Version0

Level2

Task0

Opcode0

Keywords0x8000000000000000

-TimeCreated
[ SystemTime] 2020-12-18T08:43:25.6242376Z

EventRecordID4566

-Correlation
[ ActivityID] {9a54feb9-e6b6-462d-aa7f-c87f1e17bf5b}

-Execution
[ ProcessID] 4256
[ ThreadID] 4628

ChannelSystem

ComputerDESKTOP-4AIGHMK

-Security
[ UserID] S-1-5-19

-EventData

ErrorSource3

ApicId12

MCABank1

MciStat0xbaa00000060e0809

MciAddr0x0

MciMisc0xd01a0ffe00000000

ErrorType10

TransactionType256

Participation0

RequestType0

MemorIO2

MemHierarchyLvl1

Timeout0

OperationType256

Channel256

Length936

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
 

thecolmbrennan

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Aug 26, 2016
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Unsure if these crashes are also why I'm not getting peformance in games, and things that the RTX 3080 and 5700X should be able to handle easily (like Ray Tracing, even on low not on high) seems to dumpster my FPS along with other "ultra" settings.
 
Dec 18, 2020
35
3
35
3
Properly (I hope quite automatically ) set DRAM timings correct, Fclock to 1600, see if CPU power setting and frequency can be set automatically and do that,
 

thecolmbrennan

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Aug 26, 2016
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Alright I will check the DRAM timings are correct, etc, and if that fails I'll do a fresh Windows reinstall.

I also did a complete video driver uninstall and reinstall, still getting poor peformance and fatal crashes if I try multiple video player websites:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 2

The details view of this entry contains further information.
 

thecolmbrennan

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Aug 26, 2016
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Alright, Fresh W10 Pro 64-bit install (even used a newer service pack release, didn't have to do any windows updates) and still having same crashes. I've also loaded the XMP profile and it adjusted the DRAM Frequency and Voltage to a slightly different amount (3200mhz and higher voltage) but still same issue. Beginning to think it may be a CPU issue. Any ideas? No temp issues or heavy load on the CPU or GPU but just not getting performance I should have PLUS these bizarre crashes when using multiple video streaming websites...

I'm assuming I'm going to have similar performance issues in game still:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.


-System

-Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID18

Version0

Level2

Task0

Opcode0

Keywords0x8000000000000000

-TimeCreated
[ SystemTime] 2020-12-24T01:24:06.7926830Z

EventRecordID695

-Correlation
[ ActivityID] {83225365-dcd7-4e0e-8427-7f2abea838eb}

-Execution
[ ProcessID] 3976
[ ThreadID] 4428

ChannelSystem

ComputerDESKTOP-60M9IBU

-Security
[ UserID] S-1-5-19

-EventData

ErrorSource3

ApicId0

MCABank1

MciStat0xbaa00000060e0809

MciAddr0x0

MciMisc0xd01a0ffe00000000

ErrorType10

TransactionType256

Participation0

RequestType0

MemorIO2

MemHierarchyLvl1

Timeout0

OperationType256

Channel256

Length936

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
 

thecolmbrennan

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Aug 26, 2016
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Follow up, when I do the XMP profile and it adjusts the RAM from 2300Mhz to 3200Mhz, it only detected 16gb not 32gb, unsure if unrelated - taking a further look into this
 

madchemist83

Distinguished
Interesting. Also btw I am having BSOD issues on very similar system 5800x and 3080 after migrating Windows from SSD to M2. Trying to reinstall. Had a great performance prior to that however. With overclocked ram, cpu and gpu.
We might have to work together on this one :)
 
Reactions: thecolmbrennan

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