Question Low res windows 10 boot, no idea why.

Dec 24, 2018
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Every time I boot windows it will boot up in a low resolution, It varies...but I usually have time to enter my pin and then after making it to the desktop it will freeze. My cursor still moves, but the desktop does not respond.

If I attempt to restart my computer from the login screen prior to entering my pin, it will act like its going to restart then hangs up.

Usually on the third hard restart, it will boot with my normal resolution and everything is fine.

On occasion after booting up in low resolution, the screen will flash and my resolution is normal...the system then runs fine.

My system:

Intel i7 8700k
Asus prime 370a-ii
Nvidia GTX 1070
Gskill rgb 16gb ddr4 3200
Windows installed on a Intel 760p 256gb nvme with a secondary samsung 1tb ssd.

Thanks
 
Last edited by a moderator:
Dec 24, 2018
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Power supply
https://www.newegg.com/rosewill-bronze-series-rbr1000-ms-1000w/p/N82E16817182188?item=N82E16817182188

Also, I got mixed up my graphics card is a Nvidia 1070, not 770....
https://www.newegg.com/evga-geforce-gtx-1070-08g-p4-6173-kr/p/N82E16814487248?item=N82E16814487248

Everything was brand new when I put it together December of 2018.

Now that you mention power supply problems...I didn't know it was related but over the course of the past 6 months I have occasionally experienced a Power State Failure BSOD. If I remember correctly, it always occurs during gameplay.

Thanks for your help thus far.
 

Darkbreeze

Titan
Moderator
How long have you had/been using that power supply? I'm guessing probably 3-4 years at least since that unit has been around a while?

Regardless, that was a seriously budget offering using a Sirtec platform with cheap caps to start with. I might recommend right off the bat replacing it even if it's not distinctly the problem, because it could be the problem, or be contributing to the problem, or have CAUSED the problem or is just a good idea anyhow given the high quality and cost of the rest of your build. That power supply is not at the same level as the rest of your components and is a much older platform from what I can tell although there are really no reputable reviews of it which itself speaks volumes about how trustworthy it probably is.

The only Rosewill units that are good quality and are trustworthy at all are the Capstone-M units and some of the Quark units, that I'm aware of.
 
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Dec 24, 2018
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The power supply has only been in use for 6 months, the same as everything else. It was all purchased together in December of 2018. I will look into a different psu and see if that makes any difference.

Thanks for your input.
 

Darkbreeze

Titan
Moderator
If that unit was brand new 6 months ago, then it's unlikely, but still possible, to be the problem.

When exactly did this problem start and was there anything that might have been a trigger for the problem such as upgrade to new Windows build version, installation or addition of any kind of new hardware, anything at all, or has it done this since day one? Or did it just start doing it out of the blue?

Have you done all of the following?

If there are any steps listed here that you have not already done, it would be advisable to do so if for no other reason than to be able to say you've already done it and eliminate that possibility.



First,

make sure your motherboard has the MOST recent BIOS version installed. If it does not, then update. This solves a high number of issues even in cases where the release that is newer than yours makes no mention of improving graphics card or other hardware compatibility. They do not list every change they have made when they post a new BIOS release.


Second,

go to the product page for your motherboard on the manufacturer website. Download and install the latest driver versions for the chipset, storage controllers, audio and network adapters. Do not skip installing a newer driver just because you think it is not relevant to the problem you are having. The drivers for one device can often affect ALL other devices and a questionable driver release can cause instability in the OS itself. They don't release new drivers just for fun. If there is a new driver release for a component, there is a good reason for it. The same goes for BIOS updates.


IF you have other hardware installed or attached to the system that are not a part of the systems covered by the motherboard drivers, then go to the support page for THAT component and check to see if there are newer drivers available for that as well. If there are, install them.


Third,

Make sure your memory is running at the correct advertised speed in the BIOS. This may require that you set the memory to run at the XMP profile settings. Also, make sure you have the memory installed in the correct slots and that they are running in dual channel which you can check by installing CPU-Z and checking the Memory tab. For all modern motherboards that are dual channel memory architectures, from the last ten years at least, if you have two sticks installed they should be in the A2 (Called DDR4_1 on some boards) or B2 (Called DDR4_2 on some boards) which are ALWAYS the SECOND and FOURTH slots over from the CPU socket, counting TOWARDS the edge of the motherboard EXCEPT on boards that only have two memory slots total. In that case, if you have two modules it's not rocket science, but if you have only one, then install it in the A1 or DDR4_1 slot.


Fourth,

Make sure the problem is not just a bad cable or the wrong cable IF this is a no display issue. If it is NOT related to a lack of display signal, then skip to the next step.

This happens a lot. Try a different cable or a different TYPE of cable. Sometimes there can be issues with the monitor or card not supporting a specific specification such as HDMI 1.4 vs HDMI 2.0, or even an HDMI output stops working but the Displayport or DVI output still works fine on the graphics card. Always worth checking the cable and trying other cables because cables get run over, bent, bent pins or simply were cheap quality to begin with and something as simple as trying a different cable or different monitor might be all that is required to solve your issue.


The last thing we want to look at,

for now anyhow, is the graphics card drivers. Regardless of whether you "already installed the newest drivers" for your graphics card or not, it is OFTEN a good idea to do a CLEAN install of the graphics card drivers. Just installing over the old drivers OR trying to use what Nvidia and AMD consider a clean install is not good enough and does not usually give the same result as using the Display Driver Uninstaller utility. This has a very high success rate and is always worth a shot.


If you have had both Nvidia and AMD cards installed at any point on that operating system then you will want to run the DDU twice. Once for the old card drivers (ie, Nvidia or AMD) and again for the currently installed graphics card drivers (ie, AMD or Nvidia). So if you had an AMD card at some point in the past, run it first for AMD and then after that is complete, run it again for Nvidia before installing the latest drivers available from the Nvidia website.

 

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