Lumia phone can't connect with Windows 10 PC.

[BSulyok]

I can't connect my Lumia phones (two of them, most recently a Lumia 550) with my PC running Windows 10. There's no such issue when connecting to a Windows 7 machine, it works like a charm.

When plugging in my device no driver is installed and I have no access to my files on the phone. Device Manager signals there's something wrong with a yellow exclamation mark. No driver is installed and driver detail reads "No driver files are required or have been installed for this device." Supposedly I need the driver "RM-1127". Neither auto-update no manual update works.

I have been having this issue for over a year now, it's getting more and more frustrating and I'm losing all my faith in Microsoft and especially their mobiles.

 

[hang-the-9]

Did you check with MS support since both Lumia and Win 10 run their OS?

 

[James Mason]

Are you sure you're using a cable for it that can transmit DATA?
They make power only charging cables, that can't transmit data.
Do you have windows updates turned off/disabled?

is the phone on the lock screen? unlock it.

 

[sizzling]

It should work with ease so agree it could be cable or a problem with the usb port