M.2 not being detected in disk management

[swhisn584]

i have the asus z370 e mother board
A kingston ssd with drive letter c and a brand new WD m.2 that is being shown in bios, but not in disk managment
My windows 10 and bios is up to date
My m.2 and kingston ssd are both "c" drives and think this is the issue

 

[asoroka]

If they can both be seen in bios then that is a good start.

Which one is visible in Windows?

Windows will allocate drive letters, so you won't get two drive 'c'.

Can they both be seen by the command line diskpart.exe program.

 

[swhisn584]

What do you mean by this?

 

[asoroka]

What do you mean by this?

Which one is visible in windows?

 

[asoroka]

I suspect that your new m2 is not proper;y partitioned.

Try creating a new partition with a windows program "diskpart.exe"

 

[swhisn584]

I suspect that your new m2 is not proper;y partitioned.

Try creating a new partition with a windows program "diskpart.exe"

The m.2 drive is not detected in the diskpart.exe when i use the "List Disk" command

This is my first time using this command box thing

 

[asoroka]

To confirm:
You can see both the new M2 and your existing SSD in BIOS at the same time.

Either you need a new windows driver (check WD website).

Can you change the SATA port that your SSD plugs into.

 

[USAFRet]

Your motherboard:
-----------------------
1 x M.2 Socket 3, with M Key, type 2242/2260/2280 storage devices support (PCIE mode only)*2
1 x M.2 Socket 3, with M Key, type 2242/2260/2280 storage devices support (SATA mode & X4 PCIE mode)*3
-------------------------


Which specific m.2 drive do you have?
SATA or PCIe?

Which m.2 port is it connected to?

 

[swhisn584]

It is sata and is in the correct port.

 

[asoroka]

Ok so have you checked if there is a conflict between your M2 (Sata) and the SATA port that the SSD is connected to.

Can you see both disks in bios?

If you try installing something like Ubuntu, does it see both disks? (no need to actually do the install).
Trying to see if you have windows driver issue or HW issue.

 

[swhisn584]

Ok so have you checked if there is a conflict between your M2 (Sata) and the SATA port that the SSD is connected to.

Can you see both disks in bios?

If you try installing something like Ubuntu, does it see both disks? (no need to actually do the install).
Trying to see if you have windows driver issue or HW issue.

Link please

 

[asoroka]

http://releases.ubuntu.com/18.04/

Download the desktop iso image.

Burn to cd and boot from it.
If it can see your m2 device during boot process then you know it is a windows driver issue.

If it can't be seen by ubuntu and it does show up in Bios, then I'm stumped.



If you can, then it would seem to indicate a driver problem.