[SOLVED] M.2 NVMe SSDs not detected on cold boot. Works fine on restart. (New PC).

Jul 20, 2020
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Hello all,

I didn't have this problem initially. My new PC cold boots (starting PC after shutdown) to the ASRock BIOS with no NVMe SSDs detected . My only storage is a GIGABYTE NVMe SSD with Windows 10 installed. If I exit the BIOS or restart the PC, Windows boots normally and everything works fine.

(This could be related or not: Before having this problem, my PC used to occasionally BSOD on Windows startup soon after login, also after a cold boot, but never in Safe Mode, but it no longer does that.)

What I tried:
  • RMA'd the motherboard and RAM: Initially the problem went away then it started happening again.
  • Used a Windows 10 USB Flash Drive: Cold boots perfectly every time.
  • Tested installing a Samsung 970 EVO Plus as extra storage: Also not detected in BIOS on cold boot.
  • Tried using different M.2 slots.
Specs:
  • OS: Windows 10 Pro Version 10.0.18363 Build 18363
  • Processor: AMD Ryzen Threadripper 2920X
  • MB: ASRock X399 Phantom Gaming 6
  • BIOS Version: 1.30
  • RAM: 32 GB
  • Storage: GIGABYTE AORUS NVMe Gen4 SSD 1TB
  • GPU: NVIDIA TITAN RTX
  • Network: Intel Dual Band Wireless-AC 3168
  • PSU: Rosewill Photon 1200W 80 PLUS Gold
  • Case: Cooler Master SL600M
What is causing the problem? MB? PSU? Something else? Thanks for any help.
 
Jul 20, 2020
1
0
20
1
  • Deleted by mawadhi
Hello all,

I didn't have this problem initially. My new PC cold boots (starting PC after shutdown) to the ASRock BIOS with no NVMe SSDs detected . My only storage is a GIGABYTE NVMe SSD with Windows 10 installed. If I exit the BIOS or restart the PC, Windows boots normally and everything works fine.

(This could be related or not: Before having this problem, my PC used to occasionally BSOD on Windows startup soon after login, also after a cold boot, but never in Safe Mode, but it no longer does that.)

What I tried:
  • RMA'd the motherboard and RAM: Initially the problem went away then it started happening again.
  • Used a Windows 10 USB Flash Drive: Cold boots perfectly every time.
  • Tested installing a Samsung 970 EVO Plus as extra storage: Also not detected in BIOS on cold boot.
  • Tried using different M.2 slots.
Specs:
  • OS: Windows 10 Pro Version 10.0.18363 Build 18363
  • Processor: AMD Ryzen Threadripper 2920X
  • MB: ASRock X399 Phantom Gaming 6
  • BIOS Version: 1.30
  • RAM: 32 GB
  • Storage: GIGABYTE AORUS NVMe Gen4 SSD 1TB
  • GPU: NVIDIA TITAN RTX
  • Network: Intel Dual Band Wireless-AC 3168
  • PSU: Rosewill Photon 1200W 80 PLUS Gold
  • Case: Cooler Master SL600M
What is causing the problem? MB? PSU? Something else? Thanks for any help.
Never mind, problem appears to be fixed: https://linustechtips.com/main/topic/1224765-m2-nvme-ssds-not-detected-on-cold-boot-works-fine-on-restart-new-pc/
 

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