Question M.2 SSD Showing Offline

[Wiggly24]

My NVMe M.2 SSD from Silicon Power shows as offline when I boot my PC and after I refresh my disk management or device manager, it disappears.

 

[rgd1101]

so it failed?

 

[Wiggly24]

so it failed?

I don't know.... Is there any fix for this? its a new ssd btw

 

[JWNoctis]

Was it put in right? Do you have another M.2 slot that you could try? Do you have anything important on it yet?

Brush up on your SSD's return policy, too.

 

[Wiggly24]

Was it put in right? Do you have another M.2 slot that you could try? Do you have anything important on it yet?

Brush up on your SSD's return policy, too.

Its completely new and it doesn't have anything on it. I have an A320 motherboard so it doesn't have another m.2 slot.

 

[rgd1101]

exact model of the motherboard? and the bios version?

 

[Wiggly24]

My motherboard is the MSI A320M-A PRO MAX and its on the latest bios version

 

[rgd1101]

should have work on the motherboard, rma the m.2 ssd