Question M2 installation problem asus rog maximus xi wifi

[Dathi]

Hi guys,

I am facing a strange issue with my new WD-Black sn850x on my ASUS rog maximus hero xi wifi. I installed the m2 in a slot that previously had a working m2 ssd.
Now the new ssd does show up in BIOS under Advanced\NVME controller and Drive information, however it does not show up as an actual drive.

 

[SkyNetRising]

Now the new ssd does show up in BIOS under Advanced\NVME controller and Drive information, however it does not show up as an actual drive.

Can you show screenshots from :

Device Manager - disk drives and storage controllers sections expanded,​

Disk Management​

Windows Storage Spaces (Control Panel\Storage Spaces) ?​

(upload to imgur.com and post link)

 

[Dathi]

Alright, here are some screenshots, sadly I cannot access device manager at all now. My windows is all messed up and I unplugged the other standard ssd as well as hdd drive.
What I can say though, the m2 appeared in the device manager before, however not properly in bios, nor on file explorer or windows storage spaces.

https://imgur.com/a/uaIChM9

View: https://imgur.com/a/uaIChM9

 

[SkyNetRising]

sadly I cannot access device manager at all now. My windows is all messed up.

Then reinstall windows.
Your M.2 drive is being detected properly.

m2 appeared in the device manager before, however not properly in bios, nor on file explorer or windows storage spaces.

New drive has to be partitioned, formatted and drive letter assigned first, before it can be accessed via file explorer.
All of that can be done in Disk Management. Also - done automatically during installation of windows.

 

[Dathi]

I managed to reinstall windows on the old ssd now. Sadly the initial issue I hoped to fix with bios update and clean windows installation persists, upon starting, my pc always throws me into bios, I then quit bios without saving before it boots windows.
Also the m2 yet is back within the device manager but missing within disk management.

https://imgur.com/a/VavPRUn

View: https://imgur.com/a/VavPRUn

 

[SkyNetRising]

Also the m2 yet is back within the device manager but missing within disk management.

Install motherboard chipset drivers. You haven't installed them.
(Intel Chipset Driver in downloads/chipset section)

ROG MAXIMUS XI HERO (WI-FI) | Motherboards | ROG Global

Best Intel Z390 ATX motherboard with Aura Sync, ROG Audio, Dual M.2, Intel LAN, VR functionality, M.2 heatsink and USB 3.1 Gen 2

rog.asus.com

Check Windows Storage Spaces (Control Panel\Storage Spaces).
If new drive appears there, remove it from storage pool and delete the pool.
Then is should appear in Disk Management.

Make sure in BIOS

SATA controller is set to AHCI and​

Intel RST is disabled.​

 

[Dathi]

Install motherboard chipset drivers. You haven't installed them.
(Intel Chipset Driver in downloads/chipset section)

ROG MAXIMUS XI HERO (WI-FI) | Motherboards | ROG Global

Best Intel Z390 ATX motherboard with Aura Sync, ROG Audio, Dual M.2, Intel LAN, VR functionality, M.2 heatsink and USB 3.1 Gen 2

rog.asus.com

Check Windows Storage Spaces (Control Panel\Storage Spaces).
If new drive appears there, remove it from storage pool and delete the pool.
Then is should appear in Disk Management.

Make sure in BIOS

SATA controller is set to AHCI and​

Intel RST is disabled.​

Thanks a lot, after a lot of back and fourth with bios and windows, I managed to finally map all 3 drives installed ☺️.
Now I will have to figure out why I am always thrown into bios upon restart and move windows to the new ssd.

 

[SkyNetRising]

Now I will have to figure out why I am always thrown into bios upon restart and move windows to the new ssd.

That is usually because of improper boot priority settings.
It looks you have Windows installed in UEFI mode.

Configure BIOS to boot in UEFI mode (UEFI mode first).
And in boot priority set first boot option to Windows Boot Manager.

 

[Dathi]

Hmm, Currently the new m2 is set as priority. As for booting config it was selected uefi windows. I tried with disabling boot priority and changing config to Other OS, however the issue persists. Maybe I am having the wrong chronology 🙈

https://imgur.com/a/pYLnSVT

View: https://imgur.com/a/pYLnSVT

 

[SkyNetRising]

That screen looks correct.

Find settings for UEFI/legacy boot.
Either set UEFI mode first or you can also disable legacy mode completely
by turning off CSM.

 

[Dathi]

Ok, CSM was completely disabled already. I tried turning CSM on and UEFI mode on all options, the outcome was the same, system POSTing back in safe mode, bios.

CMOS battery seems fine too, always showing correct date and time

All drives are double checked